Work online customer support jobs

I'm in search of a talented and passionate content creator to manage a Bakery Instagram account, primarily catering to Romanian speakers. The role involves: - Crafting and posting engaging content thrice or four times a week. I'm particularly interested in someone who knows how to tell a co...Instagram account, primarily catering to Romanian speakers. The role involves: - Crafting and posting engaging content thrice or four times a week. I'm particularly interested in someone who knows how to tell a compelling story through visuals and words to captivate our audience. We have the design for account @, so you will follow it The main goal for this role is to boost customer engagement. To let new customers from the city know about bakery. Fluency in Romanian is a mu...

Want to build a specialized CRM system for a motor car dealership. The dealership will use it for customer communications and to personalise customers experience. It will collect/record sales data as well as customer information and serve as a repository of data for salesman to use to be able to upsell to customers, be notified about personal milestones and celebrations as well as track communications and provide notifications. Further information on the project will be sent as a freelancer is chosen. Please read brief and only bid if your amount fits with my budget.

...to offer a comprehensive exploration of critical topics including: - Public-key cryptography - Symmetric-key cryptography - Cryptanalysis You Can Check the website at "" , the course costs "1388.33$" , use Discount Code "FREELANCERMARK13" while marketing for 5% off , each sale you successfully land you will receive 100$ after providing me with the screenshot from the email that the customer receive after paying Ideal candidates for this marketing project should have: - Knowledge of the professional marketplace - Experience advertising educational initiatives - Familiarity with the field of cryptography Your role will involve strategy development and implementing engaging marketing campaigns to reach potential participants. Our goal is to attract...

...my website. The frontend is already set up, and now I need a skilled individual to take care of the backend, particularly for the contact page API. This is an exciting opportunity to showcase your skills and work on a project that's primed for success. Key Requirements: - Develop a secure and efficient contact form submission system. - Implement an intuitive email notification system for incoming messages. - Ensure the backend integrates seamlessly with the already established frontend. Ideal Candidate: - Proficient in Node.js and Express with a solid portfolio of past work to support your skills. - Experienced in developing contact forms and email notification systems. - Strong understanding of web development best practices. - Familiarity with cloud-based h...

...development processes - Conduct calculations for transportation and container fitting of products - Collaborate with the in-house engineer to ensure project success - Provide technical expertise and support throughout the project lifecycle - Ensure adherence to industry standards and best practices Requirements: - Proven experience as a Mechanical Engineer with a focus on light steel construction - Proficiency in conducting calculations related to transportation and container fitting - Strong problem-solving skills and attention to detail - Excellent communication and teamwork abilities - Ability to work collaboratively in a fast-paced environment - Familiarity with industry regulations and standards Preferred Qualifications: - Bachelor’s degree in Mechanical Engin...

I require a skilled developer to create a bus ticket booking application supported on both Android and Web platforms. This application should feature a user registration and login capability, thereby creating personalized experiences. Here's what is needed: Features - User registration and login feature for personalized use. - Facility to book bus tickets. - Support for credit card and debit card payments. Ideal Skills - Proficiency in Android and Web development. - Excellent understanding of payment gateway integration, specifically debit and credit cards. - Experience in developing applications with user registration and login features. - A portfolio with similar apps might give you an edge. This project demands a high degree of user-friendliness, secure transactions, ...

I am seeking a highly skilled designer with expertise in Android app development to design a casino app for me. Your main task will be to design a visually appealing and user-friendly casino app for Android devices, with a focus on the unique feature of Avator, which will be included. Key Responsibilities: - Designing a visually appealing and user-friendly casino app...will be to design a visually appealing and user-friendly casino app for Android devices, with a focus on the unique feature of Avator, which will be included. Key Responsibilities: - Designing a visually appealing and user-friendly casino app for Android devices - Implementing the unique feature of Avator into the app - Ensuring the app is compatible with Android platforms - Providing ongoing support and updates a...

I'm in need of a native Italian-speaker for a part-time customer support role, working cca 1-2 hours a day. Work description and inhouse communication is in English, so you have to understand and be able to communicate with us in English as well. The calls you'll have to make to our customers will be in Italian only. Responsibilities will primarily include: - Managing customer interactions through both email and phone. - Responding within a three-hour window from the time of customer contact. - Primarily handling billing inquiries. The most suited for this role are those with: - Proficiency in Italian - Excellent customer service skills - Experience with billing inquiries - A fast yet detailed approach to their work. Experien...

...to offer a comprehensive exploration of critical topics including: - Public-key cryptography - Symmetric-key cryptography - Cryptanalysis You Can Check the website at "" , the course costs "1388.33$" , use Discount Code "FREELANCERMARK13" while marketing for 5% off , each sale you successfully land you will receive 100$ after providing me with the screenshot from the email that the customer receive after paying Ideal candidates for this marketing project should have: - Knowledge of the professional marketplace - Experience advertising educational initiatives - Familiarity with the field of cryptography Your role will involve strategy development and implementing engaging marketing campaigns to reach potential participants. Our goal is to attract...

In dire need of a proficient individual who can assist in JSON data entry tasks. I require the handling, entering, and managing of JSON data sourced from a database. The focus is on three specific fields - customer data, product information, and sales records. Ideal candidate should exhibit: - Strong experience in JSON data entry - Precise attention to details especially with customer data, product information, and sales records - Superior organizational and multitasking abilities Your rigorous approach to data accuracy and your dedication to meeting deadlines will ensure success in this project. Let's connect soon!

Hi, Need a web dashboard for admin and customer. I am using 3proxy (Xproxy) as a proxy server API list - Main function will be the same with Admin site: Adding multiple 3proxy (xproxy servers to the web dashboard - API) + Create proxy via API + Add proxy from other suppliers + Rotation Link to change the IP of the port. + Validity of proxy - can be edited + User Management: The ability to add, remove and modify user accounts. +Billing and Subscription Management: Tracking customer payments, subscriptions, and related data. Proxy Status Monitoring: Real-time monitoring of proxy status. Customer dashboard: + Dashboard to overview: APIKey, APIkey count, account balance, Change Password

Looking for a vibrant and innovative partner to take our brand's online presence to the next level. Expertise in social media and captivating content creation is key, as we aim to engage and grow our customer base. Here's what I'm envisioning: - Social Media Management * Cultivate our image on Facebook, Instagram, TikTok, and Pinterest * High-frequency, high-quality posts aligned with our brand's voice * Grow our following and increase user engagement across platforms - Content Creation * Develop unique, visually appealing content that resonates with our demographic * Craft engaging stories that reflect brand values and attract ages 21- 45 * Drive traffic and conversions through compelling calls-to-action Ideal Candidate: - Proven track reco...

I'm looking for a skilled web developer to help me enhance my finance website, Prime Asset Finance. The main focus will be on adding customer testimonials from Google, and other improvements. Here's a breakdown of the project requirements: - **Customer Testimonials from Google**: I'd like to import customer reviews from Google to display them on my website. Therefore, your expertise in integrating external data sources into a website is crucial. - **Display**: The testimonials should only show the text portion. - **General Site Enhancements**: Apart from integrating the testimonials, I'm also open to suggestions on how to improve the overall look and performance of the site. - UI/UX updates for a modern look. - Making the site responsive across ...

I need a WordPress plugin that can handle shipping details seamlessly - ensuring timely order processing and customer updates. Key Requirements: - Mark Orders as Ready: The plugin should allow for both automatic and manual marking of orders as ready in Sequell after being placed in WordPress. This is crucial to ensure the system is user-friendly and flexible. - Generate Tracking IDs: The plugin must be able to create tracking IDs for the shipping orders. This feature is essential for order tracking and to provide customers with accurate shipping details. - Customer Updates: I prefer that the plugin notifies customers via email and with in-site notifications on WordPress. This will help ensure customers are updated on their order status in real-time. Ideal Freelancer: It�...

Introduction: Brand Overview: DankDrop aims to become a leading name in cannabis delivery across South African cities, known for its professionalism, efficiency, and high-quality products. The vision is to facilitate easy and efficient ordering with swift delivery, ensuring customer satisfaction and loyalty. Purpose of the Brand Guide: This document will serve as the authoritative guide for all DankDrop branding efforts. It will ensure consistency and cohesiveness across all platforms and media, reflecting the brand’s sophisticated and professional image. 1. Logo Usage Standard Logo: High-resolution image of the existing logo must be included. Alternate Logos: Show any alternative logo versions and specify appropriate use scenarios. Size Specifications: Define ...

I'm in need of a PowerApp expert to assist with the data input and validation aspects of my project. The data I'm working with is fairly simple, mainly consisting of text and numbers. ( required only technical support online) Key Responsibilities: - Implementing advanced data validation: This includes cross-field validation, custom business rules, pattern matching and range validation. Ideal Skills: - Strong PowerApps development experience. - Proficient understanding of data validation principles. - Ability to craft custom validation rules. - Ability to think creatively and solve problems effectively. This is a challenging project and I need someone with a high level of expertise in PowerApps to ensure the implementation of precise and effective data validation...

... experienced in creating dynamic, user-friendly social networking apps. The main focus is to create a platform to promote meaningful individual chats interactions: - User Profiles: Develop a feature that allows users to create and manage attractive user profiles. Experience in designing user profiles for other social networking apps would be advantageous. - Messaging: Mainly, the app should support individual chats. Your expertise in integrating seamless, bug-free messaging functionality would be desirable. Your knowledge of both iOS and Android app development is critical for the successful completion of this project. So, ensure you can translate an app concept into a high-quality, user-friendly interface. Please bid if you can turn my innovative social networking app idea fr...

Montly Expected Salary 2000-3000 EUR I'm in need of a fluent Polish speaker to tak...2000-3000 EUR I'm in need of a fluent Polish speaker to take on the critical role of my company's Customer Support Representative. You'll be dedicated to handle product-related inquiries from our valued customers primarily over the phone. Here's what I need from you: - Polish native or fluency to communicate effortlessly with our clientele - Strong expertise in resolving product-related inquiries, the ability to grasp product knowledge quickly is key - A strong, reliable phone presence is a must, customer interaction is strictly over the phone Ideal Skills: - Deep knowledge of customer service principles and practices - Excellent problem-solving abilit...

...2000, full time + bonuses. Only Native Spanish speakers from Spain!! As a rapidly expanding company, we are in need of a dedicated Customer Support professional who is a native Spanish speaker from Spain. This full-time role requires an individual who can provide exceptional customer service during afternoon shifts. The compensation package for this role is EUR2000/monthly. Responsibilities: - Responding to customer queries via voice calls and email, ensuring each customer receives top-notch service. - Using the Zoiper platform to manage customer interactions. Ideal Skills and Experience: - Fluency in Spanish (Spain Spanish) - Solid background in customer support, preferably in a phone and email environment. - Familiarity with ...

I need a Tic Tac Toe game implement...need a Tic Tac Toe game implemented in C++. The game should support local multiplayer, with a simple text-based (console) graphical interface. Key Requirements: - C++ programming skills - Experience with game development, particularly Tic Tac Toe - Ability to create a basic text-based user interface The game should be designed for Windows platform. The core gameplay should be solid and allow for two players to play against each other on the same machine. The graphical aspect should be simple and intuitive, with text-based display. If you're an experienced C++ developer with a knack for game programming, this project could be a fun and quick one for you to pick up. Please provide examples of your previous game development work al...

I need 2000 words of quality work related to Computational Thinking.

I'm in need of a skilled professional who can assist me in entering cabinet estimates in Xactimate. I'm looking for someone with the following skills and experience: - Proficiency in Xactimate: It's crucial that you are well-versed in utilizing Xactimate software to create accurate estimates. - Understanding of Cabinet Costs: While I'm looking for a basic overview with general pricing, a clear understanding of cabinet costs is essential to ensure the estimate is accurate. - Strong Communication Skills: As we'll be working together via Zoom, I require someone who is comfortable with video and audio communication. During our session, you'll be responsible for guiding me through the process of entering cabinet estimates on Xactimate. Your expertise will be inva...

As a business keen on improving its online sales, I'm looking for a talented AdWords expert to support me in enhancing my existing keyword list. We aim to primarily target an audience between the ages of 25-34. Key requirements for the project include: - Reviewing and refining existing keyword list - Suggesting additional keywords based on the target age group - Ensuring the AdWords campaign is conversion-optimized The ideal freelancer for this project will have: - Proven experience in managing successful AdWords campaigns - A track record of improving online sales through AdWords - Strong analytical skills and the ability to translate data into actionable insights - A good understanding of the 25-34 age group's online behavior Your exp...

...of this project is to develop the Minimum Viable Product (MVP) for using the Bubble platform, incorporating the capabilities of the Perfect AI Software Template. This MVP will validate the concept by offering essential functionalities such as AI-driven funding opportunity matching, interactive user profiling through an intelligent quiz, and efficient application assistance. Scope of Work: The project encompasses the following key tasks: Template Customization: Adapting the AI SaaS Dashboard template to fit the unique branding and functional requirements. Database Integration: Configuring and linking an external Airtable database to import and regularly update a directory of funding opportunities. User Authentication and Profile Setup: Developing secure login/logout capabilit...

I'm in need of a Linux-based invoicing solution with multi-user support. The software should be self-hosted and able to handle different access levels for users. Key Requirements: - Operating System: The invoicing solution should be compatible with Linux. - Multi-User Support: The software must support multiple users with distinct access levels. - User Roles: The system should have at least two access levels - Admin and User. Ideal Skills and Experience: - Prior experience in developing invoicing software, particularly for Linux environments, would be advantageous. - Proficiency in user authentication and authorization protocols. - Strong understanding of database management and security. there is a html file already build , the only thing that it need to be d...

...further investigation into the issue We will provide a tracking number to each participant，The scale of this task is substantial, requiring 10 people to interact with the customer service representatives simultaneously. The main goal is to prompt China Post to scrutinize the delivery issue, ensuring a comprehensive investigation is initiated. Therefore, the ideal candidates will need to be excellent communicators, capable of relaying the urgency and gravity of the situation effectively. Skillsets and Experiences: - Proficiency in English and Mandarin Chinese is an added advantage - Strong telephone etiquette and customer service skills - Previous experience in handling delivery complaints and issues is highly desirable The urgency of this task cannot be overstated, and ...

SHOULD HAVE DONE FOREX PROJECTS EARLIER - ELSE DONT MESSAGE I'm in need of an experienced developer to provide a ready-made webtrader platform for Forex CF...- Charting and technical analysis tools - One-click trading In addition, the platform needs to be integrated with payment gateways and have a customizable user interface to match my website's aesthetic. Whoever takes on this project should possess a deep understanding of Forex trading software and web integration techniques. The ability to make third-party integrations is crucial. While 24/7 support and maintenance isn't necessary right now, please outline your availability and turnaround times for potential future issues. If you have prior experience in a similar role and can deliver a high-quality product, I...

As a client, I'm in need of an experienced mobile app developer who can help me deploy a cross-platform app. The primary goal of the app is to facilitate online food delivery, catering to users across different platforms. Key Features: - User Registration and Login: The app should allow users to create accounts and log in securely, with options to save their preferences and order histories. - Restaurant Selection and Menu Browsing: Users should be able to browse through a list of restaurants, view their menus, and select items for their orders. - Order Tracking and Delivery Status Updates: The app must provide real-time order tracking and push notifications for delivery status updates, ensuring transparency and convenience for the users. Ideal Skills and Experience: - Profici...

I need assistance in contacting China Postal Service regarding a package delivery issue. - The purpose of the call is to address a discrepancy in the tracking information. - While the tracking status indicates that the package has been received, it has not actually been delivered. The ideal freelance... - While the tracking status indicates that the package has been received, it has not actually been delivered. The ideal freelancer for this project needs to have: - US local phone number，Telephone complaints must be made using a local U.S. phone number - Can speak simple Chinese since you'll be contacting the Chinese Postal Service. - Strong communication skills to effectively navigate a customer service call. - Experience in resolving delivery disputes or complaints wou...

I'm searching for a skilled web developer who can create a Learning Management System (LMS). The primary purpose of this platform is to deliver online, self-paced courses. Key Details: - The LMS needs to support the seamless delivery of online, self-paced courses. - The system doesn't require integration with any other systems at this moment. This is negotiable in the future, though. Ideal Skills & Experience: - Proficiency in e-learning platforms and LMS development. - Understanding of online pedagogy and self-paced learning environments. - Strong experience in web development and course content management.

...invitions , I need to send my customer link . with some fields he need to choose from some options . example : name, age , address, every option have some drop list text he can choose for the format . and then after he finish . he click created order birthday . then I need approve this . after approve . he can share the invite birthday to friends and family . the design of the birthday page is full wide on screen. open only on mobile ! can't open on desktop . Can edit the invite birthday from admin . I want also later to connect this system to AIRTBALE if you know what is . the invite birthday will looks like this with unique URL - ( it's open only on mobile) in the design have the all the details from what customer put in the form . also

We're dividing assets into fractions. We have .sol files related to smart contracts (ERC20 on Ethereum with a bridge on Gnosis). We're in search of an expert who can review these files and determine their functionality for deployment. Should this collaboration proceed smoothly, we're open to establishing a long-term partnership for technical support.

I'm in need of an experienced developer to provide a ready-made webtrader platform for Forex CFD Trading integration into my website. It should cater to an ...- Charting and technical analysis tools - One-click trading In addition, the platform needs to be integrated with payment gateways and have a customizable user interface to match my website's aesthetic. Whoever takes on this project should possess a deep understanding of Forex trading software and web integration techniques. The ability to make third-party integrations is crucial. While 24/7 support and maintenance isn't necessary right now, please outline your availability and turnaround times for potential future issues. If you have prior experience in a similar role and can deliver a high-quality product, I...

- I have 3 questions need you to help complete (given that they are just some parts of my report, so introduction and conclusion are not needed) - Word requirement: 2000 words in total. - At least 10 references in total - No AI and Plagiarism (Turn-it-in report is required from you) Questions need to be completed: 1. Ar...AI and Plagiarism (Turn-it-in report is required from you) Questions need to be completed: 1. Are computational thinking and AI education important? 2. What do you think future teacher education developments may need to prepare teachers to teach computational thinking and AI? Provide justifications for your reasoning. 3. Are you ready to teach computational thinking and AI in schools? What support or resources do you need to prepare yourself to teach such ...

...have: - Proficient experience in API development and integration, particularly with WooCommerce and Selectline. - A solid understanding of PHP programming, as the project requires the use of this language. - Prior experience with inventory management systems and e-commerce platforms, to ensure a smooth and effective connection between the two. Key Synchronization Requirements: - Customer Details: The full set of customer information including name, address, and contact information must be synchronized between the platforms. - Product Details: Details such as name, SKU, quantity, price of the ordered products are to be shared between the systems. - Payment Status: Ensure the payment status of the order is accurately reflected on both platforms. - Shipping Details: Details ...

I need an expert who can manage my email marketing campaigns using SendinBlue. Your primary goal will be to increase my product sales through personalized updates and customer retentions. It's crucial that you're proficient in email marketing strategies and have past experience in using SendinBlue. Key Responsibilities: - Managing the entire email marketing process from sign up to booking - Create and implement strategies for boosting product sales - Develop engaging and personalized email content for customers - Work on customer retentions through strategic emails - Regularly analyze and report on the performance of email campaigns - Suggest and implement improvements for better results Ideal Skills and Experience: - Proven experience using SendinBlue or ...

...I need support in creating written content that will support my videos. This could be in the form of descriptions, blogs or other text related to the videos. - Graphics: I'm looking to add graphic elements to my videos to enhance visual appeal and reinforce key points. - Video Editing: I would appreciate help in editing my videos in a way that is in tune with the tone and message of the content. Ideal Candidate: - Must have prior experience in creating subtitles, preferably for video content. - A background in content writing, with a knowledge of SEO practices and conversion-focused writing. - A good eye for design and the ability to create graphics that are in line with the overall video content. - Proficiency in video editing software and a portfolio of previous vi...

I need someone who can work via anydesk and fix my issues right now my anydesk is slow so you have to be patient while working.

Hello, this is Alex again! I need your help for my broadband deployment endeavor support request. I've put $50 as a budget, but please, feel comfortable to edit this amount if needed.

I'm a Senior Sales Operations Analyst at a top online advertising campaign management firm and I urgently require a professional skilled in Tableau. Your task will be to create a comprehensive dashboard that assists me in analyzing and strategizing our sales operations. Key Deliverables: - Present crucial data points including daily ad impressions and conversion rates. - Display key performance indicators such as Click-through rate (CTR), Cost per acquisition (CPA), and Return on ad spend (ROAS). - Use different visualization formats like line charts, bar charts, and pie charts to represent the information. Ideal Skills: - Proficiency in Tableau - Strong analytical skills - Experience in developing dashboards with extensive understanding of marketing and sales KPIs. Please ...

I'm in need of a skilled freelancer to support me in a comprehensive research task. Key Requirements: - Your expertise in market, competitor and user behavior analysis is essential. - Ability to compile a report with findings and analysis is a must.

Hi, we need a c# .net/ maui package similar to with same functionality but with support for iOS in addition to existing platforms. Please don't ask for further details before you checked the package's page. Requirements: - the package must be able to Convert PDFs into images (save the whole pages to images, not just export existing images on pdf); - the package must provide iOS compatibility; - the package must provide a parameter to specify jpeg compression level and preserve colors; - the package must be developed in c#, compliant with .net/.net framework/Mono and ready to be used in windows/ maui ios & android projects; - the developer must provide c#, not hardcoded and fully commented source code;

I am seeking help initially and ongoing basis in supporting business development & GTM for a finance KPO. The primary markets are North America, Europe & MENA regions. Help in developing potential customer/lead lists, crafting marketing messages and building the business.

I'm urgently looking for a highly skilled frontend developer for the creation of a professional dashboard. The dashboard must support both right-to-left and left-to-right languages and encompass a variety of features: • Data visualization: this is crucial for us to visually comprehend our information and data. • User management: we need this to streamline profile access, security, duties, etc. • Report generation: this feature should enable us to create comprehensive reports. • Graphs It is must be hight quality

...the UN System and sustainable development. The main tasks involve: - Note-taking during important meetings, - Creating concise summaries post-meetings, - Writing official statements to support communication materials and documentation. In terms of expertise, familiarity with the UN System, sustainable development, and the 2030 agenda is essential. The ability to distill complex information into clear, succinct notes, summaries, and statements is also paramount. A strong written communication skill is highly desirable. This project is estimated to last for more than 2 weeks and if we like the work will keep working Reliable and timely task completion is key, as the notes, summaries, and statements will serve as meeting minutes and important project documentatio...

Seeking a Customer Outreach Specialist to help identify and engage potential customers for our business. Responsibilities include developing outreach strategies and managing marketing campaigns. Candidates should have experience in customer outreach, digital marketing, and strong communication skills.

...expertise in social media marketing - Track record of boosting sales through digital marketing - Ability to work independently and make data-driven decisions Responsibilities: - Creating and executing a strategy aimed at driving sales - Analyzing data to evaluate campaign performance and make necessary optimizations - Keeping up to date with industry trends and best practices Ideal Skills: - Proficiency in social media platforms and tools - Strong understanding of digital marketing principles - Analytical thinking and data interpretation - Excellent communication and collaboration skills Experience with similar sales-focused projects and a clear understanding of the business-to-customer landscape is highly desired. The successful candidate will have the opportunity to m...

...Protection Plans. The website should have the following functionalities: - Support for Electronics Protection Plans: This is the core feature of our website. It should be integrated seamlessly and provide users with all the necessary information about the plans. - High Definition (HD) Images: The website must be visually appealing. It should include HD images related to mobiles, laptops, and other electronic appliances. The images should be eye-catching and of high quality. - Customer Input Feature: The design should also incorporate a feature where customers can provide their input. This could be in the form of reviews, inquiries, or feedback. It's essential that this feature is user-friendly and encourages customer engagement. The website should consist of ...

...well-structured product catalog • Include customer testimonies • Have clear calls-to-action • Integrate e-commerce capabilities for direct machine sales Ideal skills include WordPress proficiency, SEO optimization techniques, and past experience crafting websites for similar industries. An understanding of the food & beverage-tech industry or e-commerce site development will be beneficial. 1. Brand Identity: Develop a distinct visual identity that combines elements of robotics and coffee culture. Use a sleek, modern logo featuring a robotic barista holding a steaming cup of coffee. Choose a color palette that balances futuristic vibes with warmth, such as metallics like silver and gold paired with rich espresso browns. 2. Website, Landing Page and Onlin...

I am looking for a versatile developer to create an ecommerce application that will run on both iOS and Android. The application must include th...versatile developer to create an ecommerce application that will run on both iOS and Android. The application must include the following features: - Facilitate user registration and profile management - Allow product listing and search capabilities - Include a functional shopping cart and checkout process An imperative aspect of this project is the integration of external payment gateways to support the checkout process. It's therefore essential for the ideal candidate to have previous experience with payment gateway integration. The ability to cross-code for both Android and iOS platforms is essential due to the dual-platform natu...