How do I pay the freelancer?

Freelancers get paid once a project is completed and the employer is satisfied with his/her work. In terms of payment, there are two ways to transfer funds from employer to freelancer on the site.

A Milestone Payment allows employers to set aside funds to pay for a project in full once it is done, or to pay the freelancer after each accomplishment based on concrete objectives within a project. These objectives are called Milestones.

In a Milestone Payment, only the employer is able to release the payment at any time but not cancel or reverse the transaction. On the other hand, only freelancers are able to cancel a Milestone Payment.  Using this service gives both the employer and freelancer some amount of control over the transaction.

Why use the Milestone Payment?

  1. Employers and freelancers can appeal to the Dispute Resolution System. This service can only be used when employers and freelancers choose to use the Milestone Payment service. When an employer and a freelancer are unable to come to an agreement regarding a project and they still have unreleased Milestone Payments, agents can intervene to settle the issue.
  2. Using the Milestone Payment can help build reputation and status for employers and freelancers alike. For employers, gaining reputation will entice more freelancers to bid on their projects, while freelancers are placed higher in the bid rankings, increasing their chances of being picked for a project and earning them more money.
  3. This service helps freelancers with their Completion Rate. In turn, employers will have the security of knowing that their projects will be completed and will not be abandoned by a freelancer.

To manage Milestone Payments, go to your Financial Dashboard to either create or request a Milestone Payment.

On the other hand, users can also transact using the Transfer Funds option, enabling them to transfer payment directly from the employer to the freelancer. This option can be accessed via the Finances menu by selecting the “Transfer Funds” option in the dropdown list. Funds can only be  transferred in association with an active project.

Like the Milestone Payment, transferring funds directly affects the Project Completion for freelancers. However, employers and freelancers cannot use the Dispute Resolution System, in case issues regarding a project are encountered. Additionally, transactions made with this service are final and irreversible. For payments sent in advance, Milestone Payments are recommended.

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