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I have a prestashop website that works like this:
1.) Customer places an order to repair their parts
2.) Customer sends (ships) the package to us
3.) We receive the package(s) with items
THE ITEMS NEED REPAIR:
- EMPLOYEE PICKS UP AN ITEM
(this is where the program comes in)
the item is tagged with a bar code or QR code that represents the order #. This item maybe part of multiples items (customers at times end in more than 1)
once the item is scanned by the employee, the backoffice picks up information of which employee scanned it (there are 6 or more toal, i can program each employee) THIS ITEM MUST BE CHECKED OFF AS EITHER "REPAIRED SUCCESSFULLY" OR "FAILED/UNREPAIRED" ONCE THE ITEM IS CHECKED OFF, NO OTHER EMPLOYEE CAN DO ANYTHING. THIS PROVIDES A SECURITY COUNT SO WE PAY EACH EMPLOYEE PER JOB. WE MUST KEEP TRACK RECORD OF HOW MANY ITEMS EACH EMPLOYEE REPAIRED, AND FROM WHICH ORDER EXACTLY, AS WELL AS HOW LONG THE REPAIR WAS FOR. ALL THIS DATA IS VERY IMPORTANT.
BOB PLACES AN ORDER FOR 3 REPAIRS. 2x of ITEM A and 1x of ITEM B. His order # is: IEDNOE
BOB SHIPS THE PACKAGE TO US
OUR SHIPPING DEPARTMENT RECEIVES ORDER #: IEDNOE and marks is at "ITEMS RECEIVED/REPAIR IN PROGRESS"
EACH ITEM IS TAGGED WITH "IEDNOE" AND BAR CODE OR QR CODE DEVELOPED BY YOU
ITEMS ARE PUT IN INVENTORY SHELF
EMPLOYEE #3 PICKS UP 1 (ONE) ITEM A and SCANS IT:
ON HIS SCREEN HE SEES IT IS ITEM A - THERE ARE 2 TOTAL ITEMS A AND 1 ITEM B
THE STATUS OPTIONS FOR ITEM A ARE:
1 - REPAIR SUCESS (GREEN)
2 - REPAIR FAIL (RED)
ONCE THE EMPLOYEE IS FINISHED WITH ITEM, HE PRESSES GREEN OR RED.
IF GREEN IS PRESSED, "1" IS ADDED TO HIS JOB COMPLETION
I MUST BE ABLE TO TRACK HOW MANY ITEMS EMPLOYEES HAVE COMPLETED, WHICH ORDERS, AND THE TIME ELAPSED.
THIS PROGRAM MUST WORK HAND IN HAND WITH PRESTASHOP ORDERS
I AM PLANNING TO HAVE LASER SCANNERS TO SCAN TAGS