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I am looking for some software that can convert phone calls to text for a call center. I already have voice to text software however looking to get some software made that can be plugged into a voip phone system and start recording when staff say a phrase.
Additional Project Description:
12/12/2012 at 15:20 EST
Thanks for all the bids and questions. As everyone is asking the same questions I thought it would be fair to update the description.
The voice to text software I have is Dragon and the phone system is 3CX. I am looking for this to be running in the background during live calls for all staff. Once a staff member says a phrase ( at the end of the cal) the voice to text would kick in and save the end part of the call to file.