Customer Support

Avg Bid (USD)
$2 / hr
Project Budget (USD)
$2 - $3 / hr

Project Description:
? Respond to customer inquiries via chat, email and telephone in an efficient and effective manner (within 24 hours)
? Evaluate, trouble-shoot and follow-up on customer issues
? Manage YouTube video comments

## Deliverables

? Excellent verbal and written communication skills in English, including proper spelling and grammar
? A professional, positive and enthusiastic attitude.
Must have good Internet access with high speed connection.
Excellent organizational skills and the ability to manage multiple priorities
? E-commerce experience, as well as Magento experience a plus
Must be available during Eastern Standard Time between 9:00am and 5:00pm EST

Understanding of Hypnosis / Self-Help would be a big plus!

This job is on an AS-NEEDED basis. The ideal candidate will be available during business hours, but respond to inquiries and log time only when the need arises.

Hours of work: 20 Project Duration: Ongoing Skills required:
Customer Support, Phone Support
About the employer:
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