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I am a new freelancer with many years of experience in Customer Support and Contract Administration, working within some on the largest corporations like HP or Oracle. I am hard working and confident I can deliver the best service.moreless
Hello, I have several years of experience with user support (on-site, by phone, by e-mail). Also experienced as translator, UI tester, application tester, and SERP analyst. Excellent communicating skills in English. I am working from home and looking for long term cooperation. Available 20-40 hours per week.moreless
Thank you for the opportunity to bid on your customer service project. I know outsourcing can be difficult because it is hard to know what you have until the project is truly underway.
I have been providing support for Internet businesses for over 8 years. Our regular rates are $15 an hour and we do tickets/support twice daily 7 days a week for all part time clients. I have worked with clients all over the world.
Per your education requirement I do have a BS in Psychology.
You get what you pay for is my experience and therefore my small handpicked team is well paid and we treat your business like our business. One of the benefits to hiring me is I do all of the training, managing and overseeing as well as a large portion of the support so that the client has someone maintaining the quality standard (this means you won't need to do that or train people). I offer a truly hands off approach. We also limit the number of clients we take so that you are not part of a huge call center or other mass produced support. We offer quality that is tailor made for your customers. Its the next best thing to doing the support yourself!
I have an excellent reputation in the industry. You can see my IM presence here:
And my website here:
Let me know your thoughts and I look forward to hearing from you.