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I would like to do this job. Res assured that I will work hard to make this project done correctly and with no errors.
I will do my best to complete this job as soon as possible.
I am a graduate of BS. Information Technology, with 3 years of working experience in the call center industry.
I am technically inclined.
I am patient and would prioritize my work before anything else.
I worked for Teleperformance Philippines, under EPSON America and Teletech Philippines for Verizon DSL as a Technical Support Representative.
MY RESPONSIBILITIES ARE
- DATA ENTRY (creating logs of customer-agent conversation.
- Responding to customer Inquiries through PHONE and EMAIL.
- Troubleshooting Printer and scanner issues. PC related issues with regards to customer's peripheral connections.
- Troubleshooting internet related issues on customer's computer and network equipment.
- Making outbound calls if required.
I have a quiet room to work with.
I have a stable and speedy computer to work on.
I have a fast internet access, with back-up mobile broadband in-case of loosing the main connection.
Thank you for taking time to read my proposal.