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I have a degree in bachelors of business management and information technology. I am keen to apply my knowledge and key skills gained through both university study and industry related work experience, particularly with regard to the management and support of computer technology.
Solving clients' computing related problems to ensure that their IT use is effective and efficient would be very satisfying. I thoroughly enjoy the technical challenges of problem solving and working with clients to bring about speedy resolutions.
My studies have assisted me in gaining relevant technical skills and my employment experience in the retail and computer sector has enabled me to extend my skills in the areas of communication and problem solving. My experience as a volunteer has been based around my motivation to become involved and ensure that programs are delivered effectively.
I enjoy taking the initiative to create positive outcomes for people.
Through my part time employment,I have proven a strong customer focus with the ability to communicate and deal with people from a diverse range of backgrounds. I have had to handle many challenging customer enquiries and have learnt to resolve them in a professional and timely manner. This has also developed my ability to explain IT concepts to people who do not have a technical background.moreless