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Automated pre-recorded calling technology
Technical Explanation: We want proprietary call center software that combines pre-recorded audio, masterful script logic, and event-based socket engine technology to deliver seamless and natural conversations in a controlled, efficient environment.
• Business Application: This software should allow call centers to control their message, improve agent efficiency, capture huge hourly cost savings, and increase agent hourly revenue.
• Product Highlights
o All agents that use software will deliver the correct message 100% of the time.
o In a sales or lead generation environment, this software should essentially “clone” the top 20%
o This software should deliver default voice interactions that have statistical appeal to a certain demographic (Hint: USA female voice).
o When agents are “tenured” Software users, 1 rep produces the result of 1.5 reps!
o Perfect Pitch boasts 0% abandonment rate for outbound calls.
o Now a CSR in an offshore location can sound like and produce the same result of a CSR in North
America…at a fraction of the cost.
? Perfect Pitch turns foreign agents into native speakers…
? Pre-recorded audio nodes
? Advanced scripting tools
? Natural language processing
? Voice recognition
? This software should be a innovative call center solution that utilizes pre-recorded audio to deliver a seamless and natural conversation.
? This software technology delivers calls that are perfectly compliant, perfectly on script with the perfect presentation every time.
I will provide more details on satisfactory proposals.