We currently have a website and store developed in Magento 1.4 and hosted on a Dreamhost web server. We have currently been experiencing issues with not being able to use a particular feature in the Admin area. When we goto System->Import/Export->Profiles->Export Customers->Run Profile->Run Profile in Popup Magento opens up a new window and appears to be communicating with the server… but after a certain amount of time we get the following message:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@domainname and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
Also when I check the error.log file on the server I see the following error messages.
Premature end of script headers: php-wrapper.fcgi, referer: http://domainname/index.php/admin/system_convert_gui/edit/id/5/key/somecode
We are looking to commission the support of an experienced Magento developer to help us solve this problem ASAP. The successful applicant may also be used for other future development projects.