Magneto shopping cart not allowing shipping labels to generate

Avg Bid (USD)
Project Budget (USD)
$30 - $250

Project Description:
I have a Magento shopping cart installed. All is working except when I go to process an order in the admin panel all works until I get to point where I need to create shipping label. The button to generate the shipping label is dimmed so I cannot click on it, therefore I can't print labels and ship the order.

Thank you for your bibs.

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