Install control panel on Exchange 2010, fix documentation and fix broken account

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Project Description:
I have some documentation for adding users to Exchange 2010 and the documentation is not 100%
When followed we get an error saying The Name Cannot be matched to a Name in the Address List.
We need someone to fix the User Account which we wanted to add and also update/fix the documentation
so we can do this ourselves in future with correct instructions.

We also wish to have Website Panel installed on the box to enable adding accounts in future without
adding manually. The URL for this is:

This situation arose because the previous developer we had help from did not provide good working documentation.

Looking at the documentation, If you look at the bit which says "Crate a New Address Book Policy" it says:

New-AddressBookPolicy -Name " ABP" -GlobalAddressList " GAL" -AddressLists " AL" -OfflineAddressBook "domain OAB" -RoomList " AL"

However, we then get the error message saying:
Address List or global address list "domain GAL" was not found..

I believe this is because the line above which creates this is wrong.. it says:

New-GlobalAddressList -Name "" -RecipientFilter {CustomAttribute1 -eq ''}

Should that actually be ??

New-GlobalAddressList -Name " GAL" -RecipientFilter {CustomAttribute1 -eq ''}

I think this is where the documentation starts to go wrong… same applies to the OAB… as the command to create the Offline Address Book is

New-OfflineAddressBook -Name "" -AddressLists " AL"

Should probably should be

New-OfflineAddressBook -Name " OAB" -AddressLists "\ AL"

Skills required:
Microsoft Exchange
Additional Files: Fluent+SOP.docx
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