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The business idea is to set up an online website and link this into creating an App where customers can book their taxi. Throughthe website/app, customer should be able to entre where they want picking up from, and where they want to go. By entering just the post code, or street name and town, online should be able to pick up where customer’s location is and where they would like to go.
The next page should display list of taxi firms in their area and possibly prices for their journey. Customer then clicks on whichever company they choose to go with and confirm booking. Email will be sent to customer to confirm booking.
Now for the complicated part. (Software website needs)
•The website needs to be user friendly, easily accessible
•Customer can become a member, by entering Name, Phone number and Email address. ( Need an email address to send confirmation of booking etc.)
•Ability for customer to enter multiple destinations, should they wish to do so.
•Need to calculate distance of journey in miles. System then needs to work out cost of taxi for each firm. (Working out cost and calculating distance is not essential but would be a good additional feature.
•Also the option needs to be there for customer to pay now or pay the firm, Customers choice as to what they do.
•Once a booking has been made, an automatic email or SMS needs to be sent to the taxi company confirming details. This automatic email/SMs needs to be incorporated in the website at point of booking. An automatic email also needs to be sent to customer as confirmation of their booking.
•Once booking has been made, there needs to be a centralized database which stores all bookings made, with time, date, destination, cost, whether customer has paid online or will pay the firm. This information will be used to recoup the money from the taxi firms or to pay the taxi firms taking out companies’ %.
•Database to store all current registered users
Ability to add taxi firms to the website as and when needed
•App needs to be able to function exactly the same way as website.
•App will be free to download