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We are a start-up events company specializing in live speed dating events here in the Philippines. I need a software for logging outbound calls.
Our participants, register through our website and we receive the information in outlook. We manually encode it in microsoft excel and when we call the prospective participants we put our notes in excel.
We are thinking of having a program, wherein we could log the information of the participant, log call notes, and generates reference numbers for back searching and it can also generate reports like "confirmed participants" paid participants" and there is a button linked to our email for sending email confirmations for participants payment.
I dont know if it can be hosted in the cloud or the database will just be in my computer. Im concerned about internet hacking, if we put the database in the cloud.
In other words its a software for logging calls like in a call center. We have a website - www.dateunlimited.net