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My website currently is not working properly. It is a Joomla base with PHP, JCE and others built into it. As you may see I am not overly educated on these things but have managed the admin side for 6yrs, but this out of my league.
When the shopping cart gets to the confirm order page it is usually then re-directed over to the PayPal page for payment, but it is going to a blank page or error page depending whether the customer is on Google Chrome or Explorer or FireFox. It also is not allowing new customers to register. After searching for someone to help I have come across a few forums that show maybe it could be a Malware. As I said before I would need some help with this as I don;t want to do anything to make it any worse.
Also I believe the Joomla and PHP needs to be backed up and updated so I would need a quote on that too.
Obviously we would like to get this fixed ASAP as we are loosing business.
Below is the error message on Google Chrome:
The website encountered an error while retrieving http://www.vegeout.com.au/index.php. It may be down for maintenance or configured incorrectly.
Reload this webpage.
Press the reload button to resubmit the data needed to load the page.
Error code: 500
Looking forward to hearing from someone asap.