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The project to develop is a application of call center. The idea is the next:
1. People call an call center operator.
2. The call center operator navigate in operations setting previously.
3. The call is ended, and I know the time, the kind of problem.
a. The call center operator have a User and password saved in MySQL database.
b. One of call center operator is Admin.
c. The look& feel is your idea.
CALL CENTER ADMIN: Can create the tree options
CALL CENTER OPERATOR: One person call to Call Center --> The operator start navigate the tree --> The call is ended an I've statics