Desktop Application / Asterisk CID CRM Lookup - repost

CLOSED
Bids
20
Avg Bid (USD)
$2938
Project Budget (USD)
$1500 - $3000

Project Description:
We require a Desktop Application to interface with our Asterisk Phone System and Client Database (ConnectWise / SQL).

The Concept is to seamlessly interface with our CRM to maximize the productivity of our Customer Relationship Management system. This program instantly searches company database, then retrieves and displays customer information in the CRM Company Screen directly on the agent's computer. This app will expand on conventional PBX features bridging the gap between phone calls and CRM information.

KEY FEATURES:
• Build Server Configuration/Integration Application (Asterisk / CRM Integration)
• Build Windows Desktop Application / Installer
o Capture incoming Caller ID and reference our Client Database (ConnectWise / SQL) which Opens Company Page on Calls
o Set phone status
o Monitor Queues/Agent
o Call History
o Search Contacts
o Dial Number
o Contact Link
o Dial / Transfer Extensions
o Record Call
o Conference
• Run in System Tray with popup displays of information

A full Virtualized environment will be supplied for development and beta testing with full support of our engineers to make any required changes.

Meetings regarding progress and design will be carried out over Skype.

You will be required to sign a Non Disclosure Agreement for all rights and Intellectual Property for this project and hand over code to release final payment.

We are focused on a long term relationship and the next phase of this project will be to: Create integration to other CRM’s & further develop features (separate project)

Good Luck and we look forward to working with you!

Skills required:
Asterisk PBX, MySQL, PHP, Software Architecture, SQL
About the employer:
Verified
Public Clarification Board
Bids are hidden by the project creator. Log in as the employer to view bids or to bid on this project.
You will not be able to bid on this project if you are not qualified in one of the job categories. To see your qualifications click here.


$ 3157
in 45 days
$ 3092
in 20 days
$ 2631
in 12 days
$ 2577
in 30 days
$ 2577
in 30 days
$ 3092
in 40 days
$ 2680
in 45 days
$ 5154
in 60 days
$ 3000
in 30 days
$ 1804
in 25 days