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We run our online business on Magento, it's a multi site solution. Currently we are running our business in 8 countries and we plan to expand with 4 new countries 2013. Our company is located in Sweden.
We sell dental products online. But some of our customers prefers to go to the dentist instead of buying from our website. We want to offer our customers to book a dentist in their home town in a few clicks. We also want to track the process as we will get paid by the dentist when the customer have had the treatment done by the selected dentist.
So we need the following: When clicking a link the customer will see the nearest dentist we cooperate with (by using zip code) Then they should insert name and details. When the customer click the information will be sent to the dentist and then we have to be able to track the flow from visiting our website all the way to when the treatment is done. In order to make business from this we need to track if the customer was in contact with the dentist. Maybe the dentist has to confirm after the customer have paid.
Please come back to me what you recommend or your suggestions for this challenge.
If any questions, please feel free to contact me.