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I want a program where I can enter customers, orders and manage inventory. If I want to be able to accept payments from ebay, paypal, check, credit cards, money order and manually enter orders even if they haven't paid yet and be able to link my program to my website. Main thing I need is to be able to track customer order, input their orders. and have three email automatically sent to the customer once the customer is in the system.
email 1: We have received your package
email 2: One of our technicians is working on your order
email 3. Good news! Your order is on it's way back to you!
For customer info I need to have these values
1. Customer name,
2. Address, country, zip
5. Credit card info
6. order no.
I want to to be able to see if the customer has over 5 orders with us. If he does we can do special pricing. Like a percentage discount button
Also, If I need to quickly look up a customer I want to be able to look a customer up by any of the values mentioned 1-6. I'd like to be able to filter and sort by name, date, state, zip, etc...
I wanted the program to be able to store every customer that we ever had. So I can track orders easily and track if the order has already been shipped
Also, i want to have a notes/comments section for every customer and a refund button. And have an option button for regular priority, express, or overnight shipping back to them.
Program must run in windows vista/7/8.