Very small Kayako addon/module/hook

Avg Bid (EUR)
Project Budget (EUR)
€30 - €250

Project Description:
If you know Kayako Helpdesk, you are probably the one i'm looking for!

I need a very small script/addon or module which adds an extra link to the ticketview screen in the staffpanel. (see screenshot).
This is just a textlink which opens a link in a new browser (target _blank) and uses the customers ip and email as query variable. Somethings along the lines as ''

You CAN'T hack into the original kayako sourcecode. Because this will break upgrades.
But i think you need to use 'hooks' as described in the kayako wiki (wiki dot kayako dot com /DEV/How+to+Use+Hooks
You CAN place this link somewhere else on the ticketview if this is easier for you.

Unfortunately i cannot give you access to our own Kayako installation. But if you have developed before in Kayako this should be an easy job! (and you can always download a trial version)

We used the latest kayako helpdesk (Fusion 4.50.1636 )

Skills required:
HTML, PHP, Software Architecture
Additional Files: Naamloos.png
Hire ramon2309
Project posted by:
ramon2309 Netherlands
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