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need to build a custom CRM. I have clearly defined roles and permissions for each type of user
I need to upload .csv with headers into a database for data entry workers. This will include some simple reporting/ tracking of workers and other basic CRM functions.
I need a virtual call center implemented in conjunction. We can use asterisk, or any other voip/ sip calling technology. need to implement outlook api for call center users to remotely add appointments to admin desktop outlook calendar. there shall be also additional reporting/ tracking for this user
There will be several other aspects of the project that will be ongoing and not need immediate attention.
I need this work done in a couple of weeks max. I have used a freelancer that has wasted 3 months. I can show the data entry portion they have completed but do not have access to the files. This is an ongoing project. It will last at least 12 months for the right freelancer. I pay monthly, and all work can be on your servers until I pay, but I will not pay in advance. I just mentioned that I have had 3 precious months wasted.