Commercial Help Desk website

IN PROGRESS
Bids
3
Avg Bid (EUR)
N/A
Project Budget (EUR)
€250 - €750

Project Description:
Project can be upgraded to Fulltime

We need a Help Desk Website for FAQ and Tickets with the following functions:

More details will be sent by PMB. Details are Part of the Project.

User Registration
User Dashboard
FAQ (free or commercial categories)
Ticket system (online or through mail account)
Subscription Plan for privileged customers
Phone Support (minutes to buy in advance)
Request Phone Call
User login (from local database OR from different, existing Joomla Database OR from different, existing Gambio store Database)
User can buy Phone minutes or subscription plas from existing Gambio store (minutes and subscription plan will be attached automatically to user account of help desk website)
invoices
Inbox from notes from staff
Newsletter

Staff Backend
staff login
Dashboard
Managing of customers, tickets, categories, FAQ, subscription plans, Phone minutes asf.
Messaging to users and staff members
newsletter to users (depending on software, paid minutes or subscription plans)
Reports


Please tell us which Plattform/DatabaseSystem you will suggest or use on this project with your bid and if template design is included in your bid. VERY IMPORTANT!!!

Plattform: PHP 5.x
Template/Site: Easy to use, fresh style, more graphic, less text
browser compatibility and compatible with mobile devices
Html 5 for user friendly website
Database: mySQL
Optimization: SEO and SEF friendly – RSS Feed
Code: Very good commented for further improvisation
Language: Multilingual (First Focus on German and English)
Currency: Multi Currency with VAT calculation
Payment: Paypal, Bank wire in advance

Bonus will be paid upto 20% if result is to 100% satisfaction. Very good and fast communication is needed.

Thanks in advance for your bid

Additional Project Description:
02/13/2012 at 10:34 NZDT
Full Source Code and 100% Copyright must be delivered.

Skills required:
HTML5, MySQL, PHP, Templates, Website Design
About the employer:
Verified
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