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We are looking for someone to develep a reminder service for our new service offering:
THis remider service will allow us from the backend to create new accounts that would include company name, address, contact information, phone number, Etc. (all required information to have an account). Customer would be able to keep this page displayed and use it to send reminders to their customers via SMS.
An example would be a Doctors office, a client makes and appointment and the receptionist would say they can receive a SMS reminder alert. At which time they would enter the clients first name, date of appointment, time, with what dr it's with and the time. In addition, they would choose how far ahead to send the reminder and that's it. The system on the specific time and date would send notification reminding client of the appointment with a message like the following:
You have an appointment on 02/13/2013 at 1:00 PM with Dr. Gold. TO keep this reply with 1 to cancel reply with 2
At this point once the customer receives the reminder they can reply with 1 or 2 (or do nothing), if they reply with 1 the office is notified via email that the appointment is being kept and it will update the customers record in our system. If they reply with 2 then it will send an email to the office with the information and update customers record that they cancelled.
The returning email should include customers name, phone number, appoitment time and which doctor.
On the backend we need to pull monthly reports on how many reminders have been sent out on a monthly basis for each client for billing purposes.
We currently work with several aggrigators and wish to have all numbers and data stored on our system and give the customers the ability to send out a bulk message to everyone in their database should they be running a special (please note this would be for further exapansion such oil lube places, car dealers, Etc.)
We need this to be simple and clean yet professional looking.
Initially all new customers will be added by us, in the near future we would like to have offices and such be able to create their own account online.