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We are having several problems with Prestashop built-in Paypal Module. We are using Prestahop 18.104.22.168 ever since we upgraded from much older version we got alot of "Payment Errors".
2 problems that need to be fixed.
1. Order received in back office with status "Payment Error" but no Paypal payment from customer.
Typical errors returned from Paypal are:
Customer message: PayPal response:TIMESTAMP -> 2013-06-16T18:02:43ZL_ERRORCODE0 -> 10417L_SHORTMESSAGE0 -> Transaction cannot complete.L_LONGMESSAGE0 -> Instruct the customer to retry the transaction using an alternative payment method from the customers PayPal wallet. The transaction did not complete with the customers selected payment method.L_SEVERITYCODE0 -> Error
AND Specific to Thailand
Customer message: PayPal response:TIMESTAMP -> 2013-07-01T07:40:34ZL_ERRORCODE0 -> 10729L_SHORTMESSAGE0 -> Shipping Address State EmptyL_LONGMESSAGE0 -> The field Shipping Address State is requiredL_SEVERITYCODE0 -> Error
and Specific to United Kingdom
Customer message: PayPal response:TIMESTAMP -> 2013-06-28T08:19:57ZL_ERRORCODE0 -> 10725L_SHORTMESSAGE0 -> Shipping Address Country ErrorL_LONGMESSAGE0 -> There was an error in the Shipping Address Country fieldL_SEVERITYCODE0 -> Error
Paypal payment is received... but order in back office has a NULL ------ order status. Vouchers used by the customer are not de-activated and loyalty points are not generated.
Need help on this one..