Customer service

IN PROGRESS
Bids
45
Avg Bid (USD)
$5 / hr
Project Budget (USD)
$2 - $8 / hr

Project Description:
Your responsibilities:

- Evaluate, troubleshoot, and respond to customer inquiries via email on all business days using Gmail and OsTicket
- Make any changes needed to orders and assist customers with order related questions
- Social Media management just for customer service inquiries (facebook and twitter)


Your qualifications:

- Must be available on USA business days
- Excellent verbal and written communication skills in English, including proper spelling and grammar
- Someone who does their job efficiently, independently, consistently, with high attention to detail
- Previous experience in customer service is preferred
- Previous experience with Osticket is preferred
- References or an established reputation on Freelancer

Hours of work: 15 Hr / week Project Duration: Ongoing Skills required:
Customer Support, English (US), Order Processing, Social Networking, Virtual Assistant
About the employer:
Verified
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