Technical Manual for Billing System

Avg Bid (AUD)
Project Budget (AUD)
$250 - $750

Project Description:
Hi there, am a little new to freelancer and thought I would give this a shot.

My company selling billing systems to telecommunication and energy companies here in Australia.

I am looking for someone to write a user manual of our system to give to our end clients. Initially the job would involve the creation of a user manual for users on how to use the system and perform certain tasks within the system. This could lead to ongoing work in regards to re0writes and versions being added to the system and also needed for the documentation.

We would like someone with experience in writing technical but user friendly documentation and manuals and would also be an advantage if that same person had a background within billing systems or telecommunication billing.

I would also be happy to walk thru the system with the successful candidate and answer any/all questions they will have along the way.


Additional Project Description:
08/27/2013 at 9:49 PHT
Hi Guys, thanks to all of you who have bid on our project. The problem is that each and every one of you sound great and could do the job that we need. Having said that I am not sure how to pick the best person. So I have decided that the only way to select the best one is to get each of you to create just a sample user manual based on 1-2 screens shots I have attached here.

If you’re interested in the project, can you please create for me just 1-2 pages of a user manual you would create based on the screen shots I have given. I think the customer management screen and functionality is the same throughout most systems in that it allows a user to create, modify and change the status of a customer within a system. So, I would like you to create a section of a user manual with screen shots and highlighted buttons, areas of the screen showing a user how to create, modify and change the status of a customer. If this is something you do not wish to do then no problem.

If you have any questions please let me know and can you please email me your sample user manual to on here.


Skills required:
Academic Writing, Report Writing, Software Testing, Technical Writing
Qualifications required:
us_eng_1 US English - Level 1
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