2 pages academic writing

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Project Description:
Service Quality Measurement

Content: Locate a client ( USA) who has a significant service component and conduct an audit using the SERVQUAL instrument. (see research by Parasuraman, Zeithaml, and Berry, 1988, find in Bb). Make recommendations to the client.

Format: Use a memo format for this project.

I can give useful information on how to write a Good And Oustanding Memo's

Skills required:
Academic Writing, Report Writing, Technical Writing
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