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I'm looking for something quite simple on the outset...
Simple part, I give customers an order number once they make a purchase. I update a spreasheet with full shipment info, eg: collection date, ETA date, Payment received...I need a search box on my site for them to enter their order number/reference and be able to search for this information.
Tricky part, this spreadsheet is stored on Office 365 (or can use Google docs if easier), so that multiple staff can regularly update information on it where ever they are. For example, if there's a change in the arrival date, they can update it so when the customer tries tracking his/her order, they receive the most accurate arrival information.
Here are a few examples of what I am after:
Hope you can help, if you need any further information please let me know and I will try my best.