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I am looking for support in the development of a sales training course covering cultivating a winning attitude to sales. The work required is design of a 2-hour activity-intensive training course, which includes presenter's materials and participant workbook.
The goal is to provide clear understanding of how to build rapport quickly, project assertiveness, deal with objections and close the sale.
MSPowerPoint is fine for presenter information, with the participant's workbook best as a MSWord file.