English to Japanese (and vice-versa) email translator

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Bids
16
Avg Bid (AUD)
$29
Project Budget (AUD)
$10 - $30

Project Description:
I would like to contact a PVC (plastic) figurine manufacturing company in Japan regarding customer service on one of their products which I have purchased; unfortunately, I do not have enough knowledge of the Japanese language in order to communicate with them properly. I have asked a middleman service to help resolve my issue, but I want to contact them for myself as well.

Additional Project Description:
07/23/2013 at 20:26 AKDT
It may take weeks for the company to reply, as I have tested mailing them in English but they replied to me in Japanese. As such, I won't know when they will reply but I would also like help in replying to whatever mail they send back to me in return (and I may have to reply to them more than once, such as for clarifications on the situation, etc.) and will need to rely on someone who can translate English to Japanese, and Japanese to English.

Skills required:
English (US), Japanese, Translation
Qualifications required:
us_eng_1 US English - Level 1
Hire RynT
Project posted by:
RynT Australia
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