voip software problem

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Bids
6
Avg Bid (USD)
$193
Project Budget (USD)
$30 - $250

Project Description:
Hello,

I have a voip call shop software. The software i install for my customers on their computers.
They use this software to make calls. However many times the calls are been dropped on its own.

I thought it was my voip carrier. I had asked them and they said because calls are failing with cause code "ACK not Received"

I need you to use wireshark and figure out this problem and fix it.

Skills required:
VoIP
About the employer:
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