My website host is Media Temple.
They sent me 2 emails about how my website was hacked and I should fix it. My current web designer says that I need someone with server administration expertise. It's a small job that needs doing right away and correctly. I will include the contents of the emails below.
Please let me know your expertise and also your bid price for this job.
Also, in the future we can talk about a new host. I do not understand why Media Temple is not taking care of this directly? Perhaps it is time to move to a new host. Media Temple is not the cheapest and my needs are very simple: web hosting and redirect email. You could transfer my files/account.
------------------------emails of problem to be fixed--------------------------------
(I do not have a domain named accionic).
It has come to our attention that your domain '[login to view URL]' on the (gs) Grid-Service has been compromised and is being used to attack other servers on the Internet. This degrades your service, as well as the service of others, and is a large consumer of resources overall. Due to the nature and severity of the attacks, we were forced to disable the site in question from web access.
./[login to view URL]
./[login to view URL]
./[login to view URL]
./[login to view URL]
./[login to view URL]
./[login to view URL]
./[login to view URL]
./[login to view URL]
./[login to view URL]
./[login to view URL]
./[login to view URL]
./[login to view URL]
./[login to view URL]
./[login to view URL]
./[login to view URL]
./[login to view URL]
While this is not intended to be a complete list of all possibly compromised files, we did locate the following malicious files present on your server during the course of our investigation and you can view the disabled files via "/domains/[login to view URL]".
These files appear to have been added to your server through a known vulnerability in a significantly out of date version of the Joomla! component 'com_jce'. We will require that these files be removed or sanitized and the 'com_jce' component, as well as any other components which interact with it, be updated.
Further information on this vulnerability can be found at the following URL:
[login to view URL]
While dynamically scaling [login to view URL], we encountered an error with one or more of your database users. The following users have no password:
- qccomputing
- db115945
Please set a password for these users or delete them in the AccountCenter at [login to view URL]
One and probably both of these users are invalid, but if you delete the wrong thing, you will take down my website and my account, so you must know what you are doing. Thanks in advance.
Well, if we already know enough details, then we just have to patch quickly the Joomla board in order to fix the vulnerability. Then we remove the malicious codes until it`s causing more damage for your visitors or even more. After that, another quick security audit to check if the attacker left any other backdoors than these we removed, and potential other vulnerabilities. These must be made quick. About the hosting changing, I keep good relationship with all my employers, helping them anytime they`re having trouble. :-)
Hi, our team of professionals at on2itonline would love to work with you on this project. Please check out our great feedback on some of our other staff profiles here;
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Check out our sales page here
https://www.[The Administrator removed this message due to advertising of a third-party website which breaches our Terms and Conditions.]/freelancer/
And our website here
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We are committed to providing a full service product on a fixed and clear budget, so you know exactly what to expect.
Cheers,
Zareth(VS)
The on2itonline team
I can help you remove the malicious files, update the existing joomla, ensure the DB users have passwords and can put you in touch with a hosting provider. References are available upon request. PM me if you have any questions.
I'm Joomla & Wordpress expert, as well as security with 5 year expierence! I can fix Your site, fixing hacked files, find backdoor, make security test to get more information for You about what to do! For detailed info please check the PM!