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I need a website created for custom digital downloads. The platform will be up to the developer but I prefer using a CMS and plugins when at all possible. I use other sites with wordpress but it isn't a requirement. I will also need a logo and graphics package that will include things like business card image, Facebook thumbnail, etc. The following is a layout of how the transactions will work on the website.
The customer visits a page and enters information into a form. The customer will have the option to login or enter customer information.
The form will collect all the order details via dropdowns, free form fields and radio buttons.
The customer will upload files to the form.
The customer will either pay immediately via paypal or will have the option to leave a credit card on file for billing (must be stored securely). The customer cannot proceed without a valid credit card on file or else they must pay immediately via paypal.
The order is completed and email notification is sent to the cusotmer. Email notifications must be templates and must be able to use variables out of the order details/form.
Order will show in an administrative dashboard with all order details and files readily available on a single page. Actions can be taken to approve or complete the order or click into the order to see more details.
Customer will have a login to the website and will be able to login and see the job status and should also be able to leave additional comments. All comments and activity should be sent out via email also to notify new information is available. Administrators should be able to leave comments back to the customer regarding the order.
Once the order is complete the administrator should be able to attach new files to the order. The files will be downloaded by the customer from their customer login. The files need to be stored securely on the website so that only the customer associated with that order can download the files.
The customer should have a login and be able to view and download any past order files from their login.
There should be backend processing actions and fields not viewable to the customer. Examples include assigning the order to a certain team member via email notification only. The team member will be emailed all relevant order files and form fields after the assignment is made by the administrator.
Affiliate links or credit should be possible along with automatic tracking and payout to the affiliate.
Rate structures should be possible and configurable so that certain users can be assigned certain rate structures.
The website should include standard pages such as contact us form, home, order page, example showcase including a nice way to showcase our past work with images, about us, etc.
The website should be in a template form so that additional layout and content changes are easily made by administrators.
Editing should be provided until the system works as expected, flows as expected and there are no technical issues identified.