Project Description: We are looking to migrate our trouble ticket system into Microsoft Dynamics CRM. We want to change our current system to make CRM Primary, and have our staff using CRM for case and Client management.
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I have over 10 years experience with Microsoft CRM. I have worked on every aspect of CRM from requirements gathering through implementation and support.
I have included additional information in a Private Message.moreless
Going through the detail we are very much interested to be a part of the project because we have Sharepoint and Dynamics developer to work in this project.
However to proceed further let us know more in details on the ticket system which we need to migrate.
Providing solutions for business is by primary function. I have experience with Microsoft CRM in both its server and subscription formats. I have sent more detail in a PM.
Look forward to helping you.
An expert in Microsoft Dynamics CRM Solution, with over 6 years of experience. Has rich experience and knowledge in various verticals including Banking, Real Estate, Insurance, Pharma, Distribution etc.
My team can also shorten delivery time by adding more Dynamics CRM consultants to the delivery team.
Has undertaken various certifications on Microsoft CRM 4.0 and Microsoft Dynamics CRM 2011
My team has implemented CRM solution for Call Centres and Service companies which are similar in nature that gives us the capability and expertise in delivering this project.moreless