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I am looking for someone that can work 40 hours a week doing remote administration, setting up software for clients, software troubleshooting, server setup and support, configuring network gear.
My main focus is support for small and medium sized businesses.
Some of the support we do on a regular basis is:
Windows Server, Exchange, Sharepoint, Office 365, CCH Products, Quickbooks, 3CX, PCLaw, Outlook, Printer issues, network issues, Word, Excel, browser issues, firewall issues, MySQL, Accpac.
Most of the software listed we have phone support if needed, also when working with us you will be provided with a company email, access to needed software, we use sysaid to monitor assets, track tickets and for internal knowledge base which you would also help populate as new solutions are discovered when supporting the clients.
I am looking for someone that will work on a monthly basis at a fixed price with set hours and potential for overtime if needed.