Help Desk Coverage

I have worked in the industry for many years. I am familiar with all of the technologies you have required. I would like to be considered for the position, particularly the 2nd and 3rd shift coverage. I am currently employed, but would like to have some additional reward for additional hard work. Thank you for your consideration and I look forward to hearing from you soon. less

I have my MIT. I am taking refresher IT courses right now and familiar with VMWare. I have over 10yrs of customer service experience and I have 3 yrs of Remote Tech Support experience. Please send details when ready to hire. less

Note : We are new to Freelancer site. However, we are currently providing quality technical support services 24x7 for 6 clients covering 300 desktops and 85 servers. Hello, Thanks for giving us an opportunity to quote for your requirement. We are glad to inform you that Nocme Technologies is a Remote IT Infrastructure Service Provider operating out from one of the biggest IT parks, Technopark in Trivandrum, India. Nocme Technologies is formed by a group of highly experienced and talented team with vast expertise in the areas of IT Infrastructure design, setup, support and management. With the expertise, availability of tools,processes and people, we are confident that we can provide a quality service and meet your project requirements. We have certified and experienced people on our roles who can be of best fit for your requirement. All the Engineers in our team possess either one of the following certifications; MCP, MCTS, MCSA, MCSE, MCITP, RHCE,OCP, CCNA, CCNP and CEH. Nocme can provide experienced and skilled resources who will function as an extended team of yours. Nocme currently provides Consulting and Attack & Penetration testing services to a BIG 4 Professional Services firm in the world.Nocme currently provides IT Infrastructure services to three IT companies in India, two Managed Service Providers in Canada & US and to a web hosting service provider in Australia. Our current team strength is 24. We will support/provide services to your organization remotely and will work during your timezone. We operate 24/7 including local and global holidays. Nocme will be deploying a team of Engineers with specialized skill set to provide the best in class service. Majority of our technical staff are Engineers or graduates with good communication skills and excellent verbal & written English. Our charges would be $640 per week. Please see attached document to know more about Nocme, Service Offerings, skills and about our facility. Kindly revert in case you need any clarifications.We would embrace this business arrangement and opportunity to develop a strong working relationship with you. Regards Bipin Krishna Nocme Technologies Pvt Ltd less

Hi, Velan is a successful outsourcing service provider of Voice and Non Voice services to growing and changing businesses in all industries. We are an ISO 9001 certified and a STPI(Software technology Park of India)registered company standing firm on our policies and principals. We are currently running campaigns for both inbound and outbound. In Inbound we are in to 1)Auto Loan Collection's 2)Third Party Verification 3)We are also in to technical support providing services in Server(both windows and Linux),Networking, Troubleshooting and Workstation support. In outbound we are in to 1)Surveys 2)Appointment Fixing 3)Followup calls 4)Applicant Screening 5)Outstanding balance collections etc., Velan has a team of individuals with more than 3+ years of experience in both Inbound and outbound support services.We have established processes in place to deliver quality service and meet the turnaround time consistently. We have experienced agents who can speak english fluently and experienced in handling Inbound and Outbound Calls,we can provide better customer service and make sure CLM is on the better side Looking forward to hear from you. Thanks, Damien  less

I can do this job with guaranteed results. I have an independent call service out of Houston Tx. Fast learners and motivated minded spirits. Able to work more hours of need be during weekdays. Price for service open for negotiation. Please let's get started asap. less

Sir, I can provide you a very efficient services as you required. Please give me a chance to do this job. I have already done many of job like Server 2000/2003/2008, Exchange Server 2000/2003/2007/2010 deployment + migration, Active Directory users and groups, User Profiles, Security Policies, DC,ADC, IIS, File and Print Servers, SQL Servers, MOM, WSUS Servers, Client support SLA's and all Microsoft based products. I am also working many of USA based companies for Server and Client side support. The opportunity presented in this listing is very interesting, and I believe that our strong technical experience will make us very competitive candidates for this job. I have a technical and professional team for services as u required. Looking forward for your positive response. Best Regards, M.Usman less

Hi there, I am a professional windows and Linux sysadmin with 11+ years experience in system administration, user support, system migration and virtulization. I am vmware certified engineer as well. I am very keen to be a member of your team. I can start asap. Regards less

We ALLCOM have been in business for 8 years can have a very skilled team that can take care of your help desk needs, We give you the oportunity to interview the reps on a conference call can provide recording for every call recieved for quality assurance. can also provide references for existing Inbound clients. skype id for interview allcombpo less

Dear sirs, I am the person you are looking for. I have experience working and coordinating an international deskhelp. I did this in Europe and I am fluent not only in english, but also in spanish and german as well. I am an IT professional. For more details about my experience, please refer to my attached CV in the Private Message I've sent you. Thank you very much, CR P.S.- I am open for any offer regarding this project. less