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Technical Support Representative

Bids 
23
Avg Bid
$172 USD
CLOSED
  • Project ID:

    776807
  • Project Type:

    Fixed
  • Budget:

    $30-$250 USD

Project Description:

Looking for Technical Support Reps who have experience upselling and cross-selling computer or printer related products in a technical support environment for customers located in ASIA, LATIN AMERICA and EUROPE. Must have experience working in technical support for OEM’s (Original Equipment Manufacturers) such as HP, Dell, Kodak, Lenovo, Xerox, Lexmark, Canon, Gateway, Acer, Apple Computer, NEC, Toshiba, or Sony. PLEASE DO NOT APPLY FOR THIS POSITION IF YOU HAVE NOT PROVIDED TECHNICAL SUPPORT FOR ONE OF THE MAJOR COMPUTER OR PRINTER MANUFACTURERS.

The ideal candidate will have experience delivering consumer technical support, and selling additional products and services on the service call. These could include sales of extended warranties, memory upgrades, a new computer, a printer, or related products and services.

Please do not apply for this position if you do not have prior experience as a technical support rep, or if you have no experience upselling and cross-selling for customers located in Asia, Latin America and Europe.

You will be paid for the interview.

Skills required:

BPO, Customer Support, Phone Support, Technical Support

Project posted by:

mnkp1 United States
(0 Reviews)

Last seen:

Public Clarification Board

6 messages

  • tellicall

    To whom so ever i may concern
    I am Darren from India.. We have a Call center in India and its a set up of 50 seats.. But now at the moment , we are having only 10 seats active in our center.. So i have planned to bring up our company to a high level and make the whole 50 seats active.. So i am in search of a really good process and a genuine clients who our whole company can trust in..When i was surfing the Internet, i came across your concern and i thought of sending you this mail and letting you know about our company.. I would be really pleased if your concern could out source a good process to our concern and help us out to bring up our concern.. And i can assure you that , my team would do our best and satisfy the client who would help us out in this.. Please do reply to my mail. I will be waiting for your reply very eagerly to mail [Posting of contact information is against our Terms of Service - Removed by Admin]

    Regards
    Darren

    over 1 year ago

  • raghuvarma

    Hi
    My name is Samuel
    I have an international call center with 12seater in all and I have 20 professional employees who work under me with excellent communication skills for 24/7. My team has Customer care skills and technical experience which means we can handle all that you required like servicing calls with quality and success in technical sector & marketing sector. We work for voice and non–voice support. We can take care of all your calls if you can forward to this number 509-320-4243. WE WILL TAKE CARE OF issues which are being faced by the customers. You pay for a full time employee $450 to $500 weekly, we charge you just for $15 per desk for 8 hours. We will be working from 10:30am to 6:00pm.If you can provide me the job. At the core of every service, is a rigid quality system that is never compromised –not in the process, product or service and Training.
    We produce quality that ensures measurable business benefits for our customers.
    Each project at our organizations is under constant control of a dedicated quality assurance department that monitors project activities and results at each development phase. Please feel free to contact me for any business needs as soon as possible so that we can serve you in a better way with quality touch.

    Samuel
    Managing Director
    509-320-4243

    Note: We are working for Doctors after office telephone service, which is an inbound process.

    Attachment: Doctors+After+office+Telephone+Solutions.ppt

    over 1 year ago

  • raghuvarma

    Hi
    My name is Samuel
    I have an international call center with 12seater in all and I have 20 professional employees who work under me with excellent communication skills for 24/7. My team has Customer care skills and technical experience which means we can handle all that you required like servicing calls with quality and success in technical sector & marketing sector. We work for voice and non–voice support. We can take care of all your calls if you can forward to this number 509-320-4243. WE WILL TAKE CARE OF issues which are being faced by the customers. You pay for a full time employee $450 to $500 weekly, we charge you just for $15 per desk for 8 hours. We will be working from 10:30am to 6:00pm.If you can provide me the job. At the core of every service, is a rigid quality system that is never compromised –not in the process, product or service and Training.
    We produce quality that ensures measurable business benefits for our customers.
    Each project at our organizations is under constant control of a dedicated quality assurance department that monitors project activities and results at each development phase. Please feel free to contact me for any business needs as soon as possible so that we can serve you in a better way with quality touch.

    Samuel
    Managing Director
    509-320-4243

    Attachment: Customer+Letter.docx

    over 1 year ago

  • salmannaveed25

    Sir i can do this project in a better way kindly contact me.....

    over 1 year ago

  • navinkrishnan

    Hi, I`m interested and i have already worked as a Tech Support for 3+ years and also have knowledge on Remote Access of computers also.

    over 1 year ago

  • yon21

    hi can help you give technical suport in spanish! thanks

    over 1 year ago


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All Bids ()

fr0styme Philippines
24222_1136887161923_1819692301_275235_2467135_n.jpg
fr0styme
Philippines From Philippines     Offline
$300 in 15 days 
$30 Milestone Requested
over 1 year ago
0.0

0.0

0 Reviews
0% Completion Rate
i can do an excellent job in a timely manner. I'm a senior technical support for almost 5 years in a particular company listed above. Hope to hear from you soon.
sheryl217 Philippines
image_0001.jpg
sheryl217
Philippines From Philippines     Offline
  General Freelancer Orientation (75%, 81st percentile)
$200 in 30 days 
0
over 1 year ago
good day I would like to apply for your job posting as teir 1 support technician. I worked for a call center for 7 years now. For the first 3 years,ive handled sales for a computer company. I currently work as a tec... more
good day I would like to apply for your job posting as teir 1 support technician. I worked for a call center for 7 years now. For the first 3 years,ive handled sales for a computer company. I currently work as a technical support representative and been working as a tech support for more than 3 years now.As a technical support, we troubleshoot internet connection issues, email issues and security software issues. We also handle wireless connection and router issues. I hope my knowledge and skills will meet your standards. hope to her from you soon. sheryl less
TYFJacko Philippines
TYFJacko
Philippines From Philippines     Offline
$30 in 1 day 
0
over 1 year ago
0.0

0.0

0 Reviews
0% Completion Rate
Hi! I am Kristoffer Montebon, Business Development Manager of Taking You Forward Inc., a Business Process Outsourcing service provider located at Cebu City, Philippines. I'm confident we have the perfect candidates... more
Hi! I am Kristoffer Montebon, Business Development Manager of Taking You Forward Inc., a Business Process Outsourcing service provider located at Cebu City, Philippines. I'm confident we have the perfect candidates for you ALREADY WITH US. Please check your Inbox.  less
jkarthick India
jkarthick
India From India     Offline
$190 in 1 day 
$124 Milestone Requested
over 1 year ago
I worked for technical support for past 4 years, handled products like HP All in one printers, Dell portables(laptops), Dell all in one printers. For all this products up selling is one of the metric, worked for Latin ... more
I worked for technical support for past 4 years, handled products like HP All in one printers, Dell portables(laptops), Dell all in one printers. For all this products up selling is one of the metric, worked for Latin Americans, Europe customers.. Well trained in technical support and up selling products like extended warranty, memory upgrades, battery for laptops, ink cartridges etc.. Always ready for interview. less
ZeroDestiny United States
ZeroDestiny
United States From United States     Offline
$30 in 1 day 
$30 Milestone Requested
over 1 year ago
Hello! I've spent 5+ years as a technical support representative for many of the top end hardware and software companies, including Gateway, Dell, Emachines, and McAfee anti-virus, in call center and web chat support s... more
Hello! I've spent 5+ years as a technical support representative for many of the top end hardware and software companies, including Gateway, Dell, Emachines, and McAfee anti-virus, in call center and web chat support solutions. Though my most recent jobs have been in upper management of food service (general manager positions) I've never lost my tech savvy and I would love to return to the tech industry. less
A1multitask Colombia
freelancer.jpg
A1multitask
Colombia From Colombia     Offline
$200 in 30 days 
0
over 1 year ago
I am a young, dynamic, multitask, very computer savvy, bilingual professional. Im 32 and I have lived in the states for 13 years (high school and college). I moved to South America about 7 years ago and I am new to thi... more
I am a young, dynamic, multitask, very computer savvy, bilingual professional. Im 32 and I have lived in the states for 13 years (high school and college). I moved to South America about 7 years ago and I am new to this freelance virtual world. I am extremely fluent in english (written and spoken) as well as in spanish. I have studies on business administration and e-marketing and I have always been linked to the ecommerce business world with over 10 years of experience. I am very proficient with computers and a huge fan of technology and cloud computing. I have worked extensively with office tools such as outlook, excel, word, social networks, skype, etc, as well as other types of software going from designing to POS systems. I have my own magicjack so I have my own US number as well as unlimited calling. Im a fast typer, have my own laptop and I use a blackberry, so you could say Im pretty much always connected. I am very quick at learning new tasks and have great communication skills. I am looking to work for a company that would be willing to try me at first, but eventually turn into a full time position. less
Cherrycake23 Philippines
Cherrycake23
Philippines From Philippines     Offline
$250 in 6 days 
$3 Milestone Requested
over 1 year ago
Hi my husband did do all types of software, networking, hardwares and every part of the technology sales. :)
amit23 India
tech160x160.jpg
amit23
India From India     Offline
  General Freelancer Orientation (75%, 81st percentile)
$200 in 1 day 
$50 Milestone Requested
over 1 year ago
Hi Sir, we are a technical support organisation with the name techbuddies.org and we deliver technical support to windows based PC consumers. we have highly experienced technicians with past experience working with com... more
Hi Sir, we are a technical support organisation with the name techbuddies.org and we deliver technical support to windows based PC consumers. we have highly experienced technicians with past experience working with companies like IBM, HP, DELL, BELL Canada(ISP, Canada), Virgin Media(ISP U.K.), CYBERDEFENDER (antivirus co.). We assure you the best of technical support and upselling and would be interested in bringing huge profits to you and finding our success in your growth. You may reach me on 347.321.4767 less
polygon88digital Philippines
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polygon88digital
Philippines From Philippines     Offline
$250 in 22 days 
0
over 1 year ago
Please provide me the task. Interested on the work. Working before as a customer support on one of the challenging account here in the Philippines.
sankalplondon11 United Kingdom
sankalplondon11
United Kingdom From United Kingdom     Offline
$35 in 1 day 
$12 Milestone Requested
over 1 year ago
Please let me know when I have to start the work for u asap I am also on Skype add me as sankalpsaxena7
vans324 Philippines
vans324
Philippines From Philippines     Offline
$200 in 10 days 
0
over 1 year ago
I am a Microsoft Certified Professional with 5+ years of solutions-focused technical support/customer service to consumer and enterprise level clients. DELL OEM & HP experience. up-selling experience with dell, ... more
I am a Microsoft Certified Professional with 5+ years of solutions-focused technical support/customer service to consumer and enterprise level clients. DELL OEM & HP experience. up-selling experience with dell, verizon adsl and earthlink isp. less
raghvendra13 India
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raghvendra13
India From India     Offline
$30 in 1 day 
$3 Milestone Requested
over 1 year ago
I am currently working as a Desktop Tech providing support to a global client.
vijaynandwana India
vijaynandwana
India From India     Offline
$95 in 1 day 
$15 Milestone Requested
over 1 year ago
Hello, I've worked with Dell International Services India Pvt. Ltd for two years as Senior Technical Support Associate. My profile was exact same as you described in the description. I've provided technical support to ... more
Hello, I've worked with Dell International Services India Pvt. Ltd for two years as Senior Technical Support Associate. My profile was exact same as you described in the description. I've provided technical support to US consumers on issues related to Desktops, Laptops and Printers. less
chardy Philippines
chardy
Philippines From Philippines     Offline
  General Freelancer Orientation (75%, 81st percentile)
$56 in 1 day 
0
over 1 year ago
0.0

0.0

0 Reviews
0% Completion Rate
Hi, Good day to you! We are from Agabay Philippines and we just saw your Job Ad posted in oDesk and we are very much pleased to inform you that we are interested to have business negotiation with you. Agabay Phil... more
Hi, Good day to you! We are from Agabay Philippines and we just saw your Job Ad posted in oDesk and we are very much pleased to inform you that we are interested to have business negotiation with you. Agabay Philippines are open to have a conversation with your company at your most convenient time. Attached herewith is our company profile and business contact information. Hope to hear from you soon. Thank you and more power. Glenda  less
vastra Philippines
daddy jun pics.JPG
vastra
Philippines From Philippines     Offline
  Foundation EUFreelance.com Member
$30 in 1 day 
0
over 1 year ago
0.0

0.0

0 Reviews
0% Completion Rate
Good Day! I am Juanito T. Amaro and I am applying for the Technical support post and currently working as Technical Support Specialist for a logistics company for four years but my expertise in technical support sta... more
Good Day! I am Juanito T. Amaro and I am applying for the Technical support post and currently working as Technical Support Specialist for a logistics company for four years but my expertise in technical support started seven years ago. I have a strong background in PC assembly and troubleshooting (hardware and software), experienced in setting up Anti-Virus Utility applications, setting up switches, routers, firewalls, DHCP, Wireless Access, Wide Area Network (WAN) and Local Area Network (LAN) as well as Remote Access configurations, Real VNC Domain Controller, Active Directory, Migrating, Network Printer, Network Cabling (switch and panel, peer to peer), Server-Based Network, Sub-netting, TCP/IP, and Networking through the Internet are also part of my job. I am also knowledgeable and skilled in using Microsoft Office, Outlook Express, Lotus Notes, Eudora, Incredimail, POP3, SMTP configuration, typing skills and other business tools. Having mentioned all these things, I am confident that I am the best person for the post. I am looking forward to have a harmonious working relationship with you. Best regards, Juanito T. Amaro  less
lakambini123 Philippines
lakambini123
Philippines From Philippines     Offline
$50 in 1 day 
$15 Milestone Requested
over 1 year ago
Hi I'm Fraulien Alaba, i have enough and strong experience for this position.
Fernel Philippines
Fernel
Philippines From Philippines     Offline
$250 in 22 days 
$125 Milestone Requested
over 1 year ago
Hello, Please check your PMB. Thanks, Fernel
appelcenterintl United States
appelcenterintl
United States From United States     Offline
$250 in 15 days 
$250 Milestone Requested
over 1 year ago
APPEL CENTER INTERNATIONAL is one of the few Philippine SME’s that has the capability to offer the full spectrum of value. We are uniquely positioned and have the capabilities to deliver the utmost value from BPO sol... more
APPEL CENTER INTERNATIONAL is one of the few Philippine SME’s that has the capability to offer the full spectrum of value. We are uniquely positioned and have the capabilities to deliver the utmost value from BPO solutions. APPEL CENTER INTERNATIONAL is headquartered in Bolingbrook, Illinois with a service delivery facility in the Philippines. Our associates are highly trained Tier 2 Technical Support Representatives from different OEMs (Linksys, DELL, Speedstream, Motorola, Net Gear, etc...). I know that our competitive workforce can provide you the better tech service you need. Give us a quick response and you will never regret every inch we have. less
pinaki321 India
pinaki321
India From India     Offline
$30 in 1 day 
0
over 1 year ago
Hi I have worked with Dell for 2.8 years as Sr Solution Engineer. Worked for couple of campaigns involving up-selling and cross-selling. Please revert for further details.
rgim Philippines
rgim
Philippines From Philippines     Offline
$250 in 1 day 
0
over 1 year ago
Hi! I am Kristoffer Montebon, Business Development Manager of Taking You Forward Inc., a Business Process Outsourcing service provider located at Cebu City, Philippines. I'm confident we have the perfect candidates... more
Hi! I am Kristoffer Montebon, Business Development Manager of Taking You Forward Inc., a Business Process Outsourcing service provider located at Cebu City, Philippines. I'm confident we have the perfect candidates for you ALREADY WITH US. Please check your Inbox.  less
joeshan Sri Lanka
joeshan
Sri Lanka From Sri Lanka     Offline
$200 in 10 days 
$200 Milestone Requested
over 1 year ago
Hi I'm faizal Rasan from sri lanka. I have a call center and we have experience agents with us for this compaign. agents have technical support, upselling and cross selling experience. all my agents are holding IT d... more
Hi I'm faizal Rasan from sri lanka. I have a call center and we have experience agents with us for this compaign. agents have technical support, upselling and cross selling experience. all my agents are holding IT degrees. so pls do let me knaw how to start this compaign and when to start. Thanks.. Faizal Rasan less
saeedrasoolafrid Canada
IPhone 007.jpg
saeedrasoolafrid
Canada From Canada     Offline
$800 in 26 days 
$400 Milestone Requested
over 1 year ago
I have experience over five years.
bsjnetworks United States
BSJ.logo.transparent.jpg
bsjnetworks
United States From United States     Offline
$30 in 1 day 
0
over 1 year ago
0.0

0.0

0 Reviews
50% Completion Rate
I owned a computer repair/sales/networking for corporation for 5 years before selling it this year to pursue travel. I would love to get involved in this project, and being an MCP, feel completely qualified for the po... more
I owned a computer repair/sales/networking for corporation for 5 years before selling it this year to pursue travel. I would love to get involved in this project, and being an MCP, feel completely qualified for the position. Thank you. less