Technical Support Representative
Project ID:
776807
Project Type:
Fixed
Budget:
$30-$250 USD
Project Description:
Looking for Technical Support Reps who have experience upselling and cross-selling computer or printer related products in a technical support environment for customers located in ASIA, LATIN AMERICA and EUROPE. Must have experience working in technical support for OEM’s (Original Equipment Manufacturers) such as HP, Dell, Kodak, Lenovo, Xerox, Lexmark, Canon, Gateway, Acer, Apple Computer, NEC, Toshiba, or Sony. PLEASE DO NOT APPLY FOR THIS POSITION IF YOU HAVE NOT PROVIDED TECHNICAL SUPPORT FOR ONE OF THE MAJOR COMPUTER OR PRINTER MANUFACTURERS.
The ideal candidate will have experience delivering consumer technical support, and selling additional products and services on the service call. These could include sales of extended warranties, memory upgrades, a new computer, a printer, or related products and services.
Please do not apply for this position if you do not have prior experience as a technical support rep, or if you have no experience upselling and cross-selling for customers located in Asia, Latin America and Europe.
You will be paid for the interview.
Skills required:
BPO,
Customer Support,
Phone Support,
Technical Support
Public Clarification Board
6 messages
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To whom so ever i may concern
I am Darren from India.. We have a Call center in India and its a set up of 50 seats.. But now at the moment , we are having only 10 seats active in our center.. So i have planned to bring up our company to a high level and make the whole 50 seats active.. So i am in
search of a really good process and a genuine clients who our whole company can trust in..When i was surfing the Internet, i came across your concern and i thought of sending you this mail and letting you know about our company.. I would be really pleased if your concern could out source a good
process to our concern and help us out to bring up our concern.. And i can assure you that , my team would do our best and satisfy the client who would help us out in this.. Please do reply to my mail. I will be waiting for your reply very eagerly to mail [Posting of contact information is against
our Terms of Service - Removed by Admin]
Regards
Darren
over 1 year ago
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Hi
My name is Samuel
I have an international call center with 12seater in all and I have 20 professional employees who work under me with excellent communication skills for 24/7. My team has Customer care skills and technical experience which means we can handle all that you required like
servicing calls with quality and success in technical sector & marketing sector. We work for voice and non–voice support. We can take care of all your calls if you can forward to this number 509-320-4243. WE WILL TAKE CARE OF issues which are being faced by the customers. You pay for a full
time employee $450 to $500 weekly, we charge you just for $15 per desk for 8 hours. We will be working from 10:30am to 6:00pm.If you can provide me the job. At the core of every service, is a rigid quality system that is never compromised –not in the process, product or service and Training.
We produce quality that ensures measurable business benefits for our customers.
Each project at our organizations is under constant control of a dedicated quality assurance department that monitors project activities and results at each development phase. Please feel free to contact me for
any business needs as soon as possible so that we can serve you in a better way with quality touch.
Samuel
Managing Director
509-320-4243
Note: We are working for Doctors after office telephone service, which is an inbound process.
Attachment:
Doctors+After+office+Telephone+Solutions.ppt
over 1 year ago
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Hi
My name is Samuel
I have an international call center with 12seater in all and I have 20 professional employees who work under me with excellent communication skills for 24/7. My team has Customer care skills and technical experience which means we can handle all that you required like
servicing calls with quality and success in technical sector & marketing sector. We work for voice and non–voice support. We can take care of all your calls if you can forward to this number 509-320-4243. WE WILL TAKE CARE OF issues which are being faced by the customers. You pay for a full
time employee $450 to $500 weekly, we charge you just for $15 per desk for 8 hours. We will be working from 10:30am to 6:00pm.If you can provide me the job. At the core of every service, is a rigid quality system that is never compromised –not in the process, product or service and Training.
We produce quality that ensures measurable business benefits for our customers.
Each project at our organizations is under constant control of a dedicated quality assurance department that monitors project activities and results at each development phase. Please feel free to contact me for
any business needs as soon as possible so that we can serve you in a better way with quality touch.
Samuel
Managing Director
509-320-4243
Attachment:
Customer+Letter.docx
over 1 year ago
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Sir i can do this project in a better way kindly contact me.....
over 1 year ago
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Hi, I`m interested and i have already worked as a Tech Support for 3+ years and also have knowledge on Remote Access of computers also.
over 1 year ago
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hi can help you give technical suport in spanish! thanks
over 1 year ago