EssKhalid
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Username: EssKhalid
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Location: London, United Kingdom 
Member since: March 2011
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EssKhalid has not completed any projects.
Portfolio
Résumé
Experience
Web Developer / Office Coordinator
Aug 2010 - Apr 2011 (8 months)Kingswood Estate Agents
Responsibilities included:<br />- Developed a dynamic website for the company using PHP, MySQL, CSS and carried out extensive testing throughout implementation as well as making it live.<br />- Responsible for maintaining and updating the website with new properties as well as updating the agent's account on Zoopla.<br />- Maintenance and Administration of Local Area Network.<br />- Responsible for managing the clients' database and running e-mail marketing campaigns.<br />- Responsible for servicing telephone, email and in-
Branch Supervisor / IT Support Coordinator
Sep 2006 - Oct 2009 (3 years)MCB Bank Ltd. Lahore, Pakistan
Responsibilities: <br />- Monitoring and Troubleshooting of Local Area Network.<br />- Responsible for resolving issues and Claims related to ATM Transactions<br />- Coordination with other branches and Head Office for resolving Inter-Branch reconciliation issues.<br />- Ensuring Compliance for KYC (Know Your Customer) and AML (Anti-Money Laundering)<br />- Responsible for approving overrides for teller transactions, and making supervisory decisions.<br />- Preparation, compilation & maintenance of periodical activity reports and
Customer Support Executive
Jan 2006 - Aug 2006 (7 months)Dancom OnLine Services (Pvt) Ltd., Lahore, Pakistan
Responsibilities:<br />- Dealing with the customer Services and 1st Line support responsibilities including handling telephonic and electronic complaints, generating complaint tickets and providing the right solution.<br />- Supervising and assisting a team of six Customer Support Officers in their day to day activities<br />- Preparation, compilation & maintenance of daily activity reports and presenting them to In-charge Customer Support on daily & monthly basis<br />- Co-ordination with other relevant departments, prese
Education
Professional Graduate Diploma - Awarded by British Computer Society
2011-2013
B.Sc (Hons) Computer Science
2002-2006
Certifications
Typing Speed
Brainbench
Typing Speed:<br /><br />Raw Words Per Minute (WPM): 53 WPM<br />Accuracy-Adjusted WPM: 52 WPM<br /><br />View Brainbench Transcript at http://www.brainbench.com/transcript.jsp?pid=8390399
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