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PamKat24

Specialty in Administrative Support and Data Entry

Username: PamKat24

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Location: Pasig City, Philippines

Member since: February 2011

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Résumé

Experience

Customer Care Specialist

Dec 1996 - Jan 2011 (14 years)

Bank of the Philippine Islands

Collects past due payments from customers.<br />o Receives and responds to problems, queries and requests from customers by providing satisfying solutions to customers concerns.<br />o Resolves customer complaints or grievances about service, policy, operation or any other complaint the customer may direct toward the company's business.<br />o Corrects or adjusts customer information for claims, payments, returns, etc.<br />o Resolves any outstanding customer service issues.<br />o Updates customer records<br />

Education

Bachelor of Science in Commerce Major in Management

Saint Paul University

1983-1987