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$20 USD / hour
Flag of CANADA
ottawa, canada
$20 USD / hour
It's currently 2:41 PM here
Joined July 17, 2009
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David H.

@Silvercode

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$20 USD / hour
Flag of CANADA
ottawa, canada
$20 USD / hour
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Native English Technical writer with 10 years experience

Are you looking for a native Enslish writer, editor, researcher, etc. with a technical background and 10 years writing experience? I am a professional technical writer with 10 years experience in high tech computer related projects. During that time I have worked on nearly all types of documents in the field - installation and user guides, administration manuals, reference guides for GUI and CLI interfaces, Software development reports and proposals, customer support documentation including FAQs and knowledge base articles, CMS projects such as Wikis and wordpress blogs, marketing communications, and much more. In the last couple years I have written successful web-based articles for [login to view URL] as a hobby - [login to view URL]. Additionally I have experience in QA, technical support, and telecom software devlopment, and web development. I am experienced with various writing tools including Adobe FrameMaker, MS Office, Open Office, Adobe Acrobat, and more. Basic graphic design and illustration are also on my resume using Adobe PhotoShop, Adobe Illustrator, and Visio to meet any illustration requirements my documentation may require. Contact me for more information, long term rates, pricing by the word for articles, or any other questions you may have.

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Portfolio

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Reviews

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Experience

Technical Writer

LiveQoS Inc.
Nov 2011 - Jul 2012 (8 months, 1 day)
- Responsible for all aspects of technical documentation in a high tech start-up. - Produced over 125 pages of user facing documentation on a tight deadline for a new software-based networking quality of service (QoS) product for HP. - Working with sales staff, designed and wrote Marcomm for company website and sales documents including data sheets, product briefs, sales briefs, and sales comparison documents. - Working closely with engineers, designed and wrote all customer facing documentation fo

Article Writer

Helium.com
Nov 2008 - May 2012 (3 years, 6 months)
Writers write articles for any topic, that are at least 400 words, and they are posted on Helium.com. Other writers rank the articles written about a topic. A writer has to be ranked in the top 25% to get paid, and the pay comes from ongoing website advertising. Also some articles pay a fee on completion if they are in high demand. There is a marketplace where publishers post articles they need written and the price they are paying. I have written almost 200 articles on topics from personal finance, food,

Technical Writer

Fortinet Technologies
Dec 2005 - Nov 2011 (5 years, 11 months)
- Responsible for Carrier, VPN, Authentication, Troubleshooting, routing, VLANs, and Virtual Domain chapters of FortiGate documentation including Handbook, GUI descriptions, Cookbook, Technotes, and CLI Reference. - Personally designed, wrote, and maintained Troubleshooting and Dynamic Routing guides, and a complete re-write on Virtual Domains (over 350 pages total) before all was combined into the Handbook - Used Adobe FrameMaker, Illustrator, Acrobat, PhotoShop, Mantis, SVN, and internal Wiki CMS on

Education

Technical Writing Post-diploma Certificate from Algonquin College

Canada 2003 - 2004
(1 year)

Computer Engineer Technology Diploma from St. Lawrence College

Canada 1994 - 1997
(3 years)

Qualifications

Fortinet Computer Network Security Associate

Fortinet Technologies Inc.
2006
The FCNSA certification tests the applicant's knowledge of Fortinet's network security Unified Threat Management (UTM) products including FortiGate, FortiManager, FortiMail, and FortiAnalyzer.

Publications

FortiOS Handbook V2, Chapter 11: Virtual Domains

Fortinet Technologies via Lulu.com
The FortiOS Handbook is too large to publish under one cover, so it was split into chapters. I created the Troubleshooting chapter from scratch, and updated it for each revision of FortiOS adding examples and more information. Summary - This guide provides detailed information about FortiGate VDOMs. It is intended for administrators who need guidance on solutions to suit different network needs and information on basic and advanced configuration of VDOMs. Virtual Domains (VDOMs) multiply the capabilities

FortiOS Handbook V2, Chapter 5: Troubleshooting

Fortinet Technologies through Lulu.com
The FortiOS Handbook is too large to publish under one cover, so it was split into chapters. I created the Troubleshooting chapter from scratch, and updated it for each revision of FortiOS adding examples and more infomration. Summary - This handbook chapter describes concepts of troubleshooting and solving issues that may occur with FortiGate units. Copyright Fortinet Technologies Inc (Standard Copyright Licence) Edition V2 Publisher Fortinet Technical Documentation Published De

HP Velocity Server Side Deployment Guide

Hewlett-Packard Development Company, L.P.
This document describes various deployment methods for HP Velocity on the server side. It contains the following sections: - Deployment configurations -- Overview of HP Velocity and its different deployment configurations - Installations -- Installation procedures for HP Velocity on the server side - HP Velocity management -- Tools to configure, manage, and troubleshoot HP Velocity - Troubleshooting -- Basic troubleshooting information The publication's public URL: http://h10032.www1.hp.com/ct

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us_eng_2.png US English 2 93%
uk_english1.png UK English 1 78%
freelancer_orientation.png Freelancer Orientation 1 75%
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