Sonamde
YOUR BUSINESS GROWTH IS MY SUCCESS! VIRTUAL ASSISTANCE TO BACK END SUPPORT , WEB DESIGNING TO TELECO
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Location: Kolkata, India 
Member since: November 2011
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Sonamde has not completed any projects.
Portfolio
Résumé
Experience
Business Development Director
Oct 2010 - Present (2 years)Graphtech BPO Pvt.Ltd
Graphtech BPO Pvt.Ltd is presently operational with Domestic Customer Service Inbound for a reputed brand. Alongside, we cater to International Inbound for a Australian Financial Organization and Help Desk Support for a US reputed brand. Data Warehousing and Management, for a big International Telecom Giant and Govt. of West Bengal. <br />Website & Software Development , Virtual Assistance and soon to launch E-commerce website with on-line shopping portal.<br />Brand development, web site traffic growth, web si
Co-ordination, training & development
Jun 2010 - Sep 2010 (3 months)Anthem Consulting Pvt Ltd
Outsourcing/Offshoring industry<br />Strategic Consulting, including business plan & sales strategy development.<br />Advising new businesses on formation of corporations and business structures,training and co-coordinator. IT Support and Service Vertical<br />Cost Center Planning with IT total support.<br />System Engineers for Technical Maintenance.<br />Predictive Dialer (Free Dialer with IT Total Support).<br />Server Maintenance and Design.<br />White Calling Minutes for Outbound (VOIP).<br />DID and Toll Free Number Services.<br />
Business Development Manager
Jan 2007 - Jan 2009 (2 years)Magnus Media & Advertising
Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems.<br />Strategic Consulting, including business plan & sales strategy development.<br />Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions. Data Management
Customer Support Associate
Aug 2006 - Dec 2006 (4 months)Accenture Services Pvt.Ltd
Handling international calls & providing solutions as first tier technical customer representative
Education
BBA
National College
2006-2009
Certifications
CELTA
Cambridge
Certificate In teaching English to speakers of others language
CIP
Webel
Microsoft Certified IT Professional
Publications
Leads & Telemarketing: A myth
Khobor Sevayan
The myths about the reliability of leads over telemarketing.
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