Location: Mandeville, United States 
Member since: October 2012
Skill Storm
Provides customer assistance with routine inquiries and problems such<br />as software, hardware and network operations. Responds to and diagnoses<br />problems through discussions with users. Includes problem recognition,<br />research, isolation, and resolution steps. Resolve less complex<br />problems immediately, while more complex problems are assigned to<br />second level support, senior operator or supervisor. Use problem<br />management database and help desk systems<br />
United States Army
Coordinate and perform a range of staff as well as operational support activities<br />for the unit; serve as a liaison with other companies/units and operating units in<br />the resolution of day-to-day administrative and operational problems. Provide administrative/secretarial<br />support for the department/division such as answering telephones, assisting visitors,<br />and resolving and referring a range of administrative problems and inquiries. Operate<br />personal computer to compose and edit correspondence and memorand
United States Army
Revised Standard Operation and Procedures to streamline pay inquires, resulting in<br />reduction of pay problems. Reduced late pay transactions by 70%. Performed clerical<br />work in the administrative processing of personnel transactions, record keeping,<br />and in-processing/out-processing of employees. Inputs data into an automated personnel database and record keeping system. Maintained official employee personnel records and<br />files. Assured all indebtedness actions were accomplished in accordance<br />with all requ
Psychology
2011-2012
Nursing
2007-2007
Who's Who Among Professionals
Who\'s Who
Award that recognizes exceptional individuals for their experiences in the workforce, and their education.
