A talented Telemarketing Management professional with extensive sales and customer service experience
SUMMARY OF QUALIFICATIONS
• More than 2 years of marketing / telemarketing experience.
• Proven ability to lead effective sales teams.
• Familiar with all aspects of telemarketing management.
• History of increasing sales and profitability.
• Adept at planning, promotions, and forecasting.
• Hard working, able to multi-task effectively.
• Outstanding training, leadership, and communication skills.
WORK EXPERIENCE & BACKGROUND
It's been 2 yea...rs of great experience working in a contact center (BPO) industry. As a telemarketer , customer service, and a lead generator in the company , it is my responsibility to deliver great number of sales and appointments.And i have proven myself to be more creative and strategic in winning the attention and interest of prospect that will eventually lead to SALES. Excellence in different industry sectors such as:
TELESALES ( BUSINESS TO CONSUMER )
DISH NETWORK / DIRECT TV / At & t
* purely generating leads / sales.
* offering satellite tv programming and internet connection (at&t)to every households in California (CA). as telemarketer, you will ask questions (like numbers of tv's) that will give an idea of how much they will be paying for the package.
* Probing question, that will help you think of add-on items (suggestive selling) to the regular package.
* Asking and verifying information such as credit card info and social security number to finally close the deal.
INDEX MEDIA AUTOS
* Offering online advertisement for cars that is for sale.
* Setting appointment for those who will take advantage of the offer and willing to pay the upfront fee.
* Asking and verifying informations like model, year and manufacturer of the car for sale .
* Verifying schedule and phone appointment with the client for further details.
PEAKE FINANCIAL
* debt settlement company , offering settlement programs to help settle and cut the monthly payments from 40% to 60% of what they owe.
* calling all families in all states, especially those who are going through financial hardship and has outstanding debt of $10,000 or above.
* Gathering information such as amount of debt , source of income , savings, number of credit cards , monthly payments, etc.
* asking information such as primary and alternate number / fax number , and email address for us to send the paperwork.
* setting appointment and making follow-up in sending back the filled forms for qualification.
* Qualifying and providing credit consultation to the qualified prospect.
* Preparing all the qualified documents together with the recorded conservation to the client for completion of the program for the prospect.
APPOINTMENT SETTING ( BUSINESS TO BUSINESS )
FINDLAW.com
* Targeting law firms / law offices in USA.
* offering a customized proposal about web site in generating clients.
* offering online marketing and search engine optimization.
* Advice law firms about marketing. And giving ideas on how to be post on the first page of all search engine
* setting appointment with Attorney for a presentation about the service.
K2 CLEANING SERVICE
* janitorial service contractor, offering daily janitorial service, periodic carpet cleaning, floor maintenance, or special cleaning projects, such as wall washing or venetian blind cleaning, we can handling them all.
* Setting appointments to those interested businesses and residential for the service.
* Surpassing and breaking the barrier from the GK ( gate keepper ) to have a successful conversation with the decision maker or business owner.
* Asking questions and verifying information with the prospect.
* Gathering information like the estimated size or area of cleaning.
No target , No Sale, all clients with their strategic positions is for us to attain or even deliver a superv number of sales and appointments. Clients conduct training and coaching to achieve an effective selling ability.Clients provides incentives and rewards or even recognition to whoever performs well and bonuses to those who can reach the QUOTA.
CUSTOMER SERVICE (CSR)
Sprint.com
*Take inbound call for customer service
*Acknowledge and provides technical support to existing customer
*Process payments and refund
*Up-selling [read more]
Earnings: Amount earned doing projects similar to this one. Increases as more projects like this one are successfully completed and paid through the site.
***IF YOU HAVE ZERO FEEDBACK PLEASE DO NOT BID***We are looking for a provider to generate leads in the category that you feel most comfortable in. We have the need aquire leads from the following niches: Life insurance, Auto Insurance, Mortgage Refinance, and Education.Our preferred choice of provider would be a telemarketing firm that has their own data and is ready to full-fill the order.All lead generation will be counted when the lead is filled out on our websites.I need highest quality traffic only and I won't accept any cheating methods. You will not be paid if you are creating leads fraudulently. I have my own software that detects fraud so if you plan on sending bad leads move on!Requirements for every sign up:*Only quality sign-ups*Only unique and confirmed E-mail Addresses and Zip Codes*Only unique and confirmed IP addresses*No Rotating IP addresses*No fake Emails*No Fake Zip Codes*No duplicates sign ups*No fraudulent sign ups*No Automated Methods*No Cookie Cleaners*No Black Hat*No use of proxy servers*No Craigslist*No Auto Bots or Software* unique IP and computers (even screen resolution and color depth must be different, full tracking of leads)* Traffic must be from Australia, UK, United States or Canada ONLY (depending on the offer)* No incentivized sign ups* No Black Hat, no CL Spamming, no proxies, no bad quality signups, no other methods qualified as spamming.NOTE: You must never use any kind of software, bots, cookie cleaner or any kind of automation.We never miss a payment and you will be paid for the long-term if you provide honest and quality leads.More details will follow about specific offer rules (after the bid has been accepted). It would be good if you can provide us a 10 test leads first to prove you are capable of completing this work.Only bid if you completely accept these terms.Looking forward to your offers!***IF YOU HAVE ZERO FEEDBACK PLEASE DO NOT BID***We are looking for a provider to generate leads in the category that you feel most comfortable in. We have the need aquire leads from the following niches: Life insurance, Auto Insurance, Mortgage Refinance, and Education.Our preferred choice of provider would be a telemarketing firm that has their own data and is ready to full-fill the order.All lead generation will be counted when the lead is filled out on our websites.I need highest quality traffic only and I won't accept any cheating methods. You will not be paid if you are creating leads fraudulently. I have my own software that detects fraud so if you plan on sending bad leads move on!Requirements for every sign up:*Only quality sign-ups*Only unique and confirmed E-mail Addresses and Zip Codes*Only unique and confirmed IP addresses*No Rotating IP addresses*No fake Emails*No Fake Zip Codes*No duplicates sign ups*No fraudulent sign ups*No Automated Methods*No Cookie Cleaners*No Black Hat*No use of proxy servers*No Craigslist*No Auto Bots or Software* unique IP and computers (even screen resolution and color depth must be different, full tracking of leads)* Traffic must be from Australia, UK, United States or Canada ONLY (depending on the offer)* No incentivized sign ups* No Black Hat, no CL Spamming, no proxies, no bad quality signups, no other methods qualified as spamming.NOTE: You must never use any kind of software, bots, cookie cleaner or any kind of automation.We never miss a payment and you will be paid for the long-term if you provide honest and quality leads.More details will follow about specific offer rules (after the bid has been accepted). It would be good if you can provide us a 10 test leads first to prove you are capable of completing this work.Only bid if you completely accept these terms.Looking forward to your offers!
Hi allWe looking for professional call centers or individuals to join our campaign for calling leads that we will provide and getting information to qualify them for our service , you do not have to make sales for the service but you have to get the information and set callback or live transfer for our agent to verify the information you get.Once you send lead meeting the critria and our agent verifies that, you will be paid $12.50 - $15.00 per lead based on how many leads you provide.We will provide you with a list source if needed.Looking for large quanities of pre qualified leads.Hi allWe looking for professional call centers or individuals to join our campaign for calling leads that we will provide and getting information to qualify them for our service , you do not have to make sales for the service but you have to get the information and set callback or live transfer for our agent to verify the information you get.Once you send lead meeting the critria and our agent verifies that, you will be paid $12.50 - $15.00 per lead based on how many leads you provide.We will provide you with a list source if needed.Looking for large quanities of pre qualified leads.
Dealing with new and existing customers offering products and services. Handling customer complaints.
Telemarketer
Jan 2006 - Mar 2008
(2 years)
Callbox Inc
Have earned a good reputation and received recognition for reaching sales quotas. Been assigned to different sales campaign such as Dish Network, Direct tv and At&t
A talented Telemarketing Management professional with extensive sales and customer service experience
SUMMARY OF QUALIFICATIONS
• More than 2 years of marketing / telemarketing experience.
• Proven ability to lead effective sales teams.
• Familiar with all aspects of telemarketing management.
• History of increasing sales and profitability.
• Adept at planning, promotions, and forecasting.
• Hard working, able to multi-task effectively.
• Outstanding training, leadership, and communication skills.
WORK EXPERIENCE & BACKGROUND
It's been 2 yea...[read more]rs of great experience working in a contact center (BPO) industry. As a telemarketer , customer service, and a lead generator in the company , it is my responsibility to deliver great number of sales and appointments.And i have proven myself to be more creative and strategic in winning the attention and interest of prospect that will eventually lead to SALES. Excellence in different industry sectors such as:
TELESALES ( BUSINESS TO CONSUMER )
DISH NETWORK / DIRECT TV / At & t
* purely generating leads / sales.
* offering satellite tv programming and internet connection (at&t)to every households in California (CA). as telemarketer, you will ask questions (like numbers of tv's) that will give an idea of how much they will be paying for the package.
* Probing question, that will help you think of add-on items (suggestive selling) to the regular package.
* Asking and verifying information such as credit card info and social security number to finally close the deal.
INDEX MEDIA AUTOS
* Offering online advertisement for cars that is for sale.
* Setting appointment for those who will take advantage of the offer and willing to pay the upfront fee.
* Asking and verifying informations like model, year and manufacturer of the car for sale .
* Verifying schedule and phone appointment with the client for further details.
PEAKE FINANCIAL
* debt settlement company , offering settlement programs to help settle and cut the monthly payments from 40% to 60% of what they owe.
* calling all families in all states, especially those who are going through financial hardship and has outstanding debt of $10,000 or above.
* Gathering information such as amount of debt , source of income , savings, number of credit cards , monthly payments, etc.
* asking information such as primary and alternate number / fax number , and email address for us to send the paperwork.
* setting appointment and making follow-up in sending back the filled forms for qualification.
* Qualifying and providing credit consultation to the qualified prospect.
* Preparing all the qualified documents together with the recorded conservation to the client for completion of the program for the prospect.
APPOINTMENT SETTING ( BUSINESS TO BUSINESS )
FINDLAW.com
* Targeting law firms / law offices in USA.
* offering a customized proposal about web site in generating clients.
* offering online marketing and search engine optimization.
* Advice law firms about marketing. And giving ideas on how to be post on the first page of all search engine
* setting appointment with Attorney for a presentation about the service.
K2 CLEANING SERVICE
* janitorial service contractor, offering daily janitorial service, periodic carpet cleaning, floor maintenance, or special cleaning projects, such as wall washing or venetian blind cleaning, we can handling them all.
* Setting appointments to those interested businesses and residential for the service.
* Surpassing and breaking the barrier from the GK ( gate keepper ) to have a successful conversation with the decision maker or business owner.
* Asking questions and verifying information with the prospect.
* Gathering information like the estimated size or area of cleaning.
No target , No Sale, all clients with their strategic positions is for us to attain or even deliver a superv number of sales and appointments. Clients conduct training and coaching to achieve an effective selling ability.Clients provides incentives and rewards or even recognition to whoever performs well and bonuses to those who can reach the QUOTA.
CUSTOMER SERVICE (CSR)
Sprint.com
*Take inbound call for customer service
*Acknowledge and provides technical support to existing customer
*Process payments and refund
*Up-selling
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