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Jose Mari Bayoneta

Expert Telemarketer/Executive Sales Professional/Business Development

Username: bayonetaj

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Location: Bacolod City, Philippines

Member since: May 2010

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Portfolio

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Résumé

Experience

Founder & CEO

Mar 2009 - Present (5 years)

JB Virtual Solutions

JB Virtual Solutions is a company that provides telemarketing and other online services for small to medium size businesses. We help businesses that would like to reach out to potential customers and offer their services and products. The company was founded in 2009 and started offering remote services or virtual services to clients from other countries. Today, JB Virtual Solutions is continuing to expand and is proud to offer more services to clients that would like to increase their revenue and build thei

Online Freelance Provider

Mar 2009 - Present (5 years)

Online

I work as an online freelance provider specializing in sales and marketing, telemarketing, telesales, telephone surveys, appointment setting, customer service rep, telephone support, order taking, data entry, transcription, team management, business development and a lot more.<br /><br />Learning new things everyday and continuing to improve my expertise to provide more excellent service to my clients.<br /><br />

Telemarketer/Virtual Assistant

Dec 2008 - Dec 2009 (1 year)

Hitrate Solutions

Hitrate Solutions, is a small BPO company which offers competitive and quality telemarketing and customer service. I worked for this company as a virtual assistant for a specific client in the US which deals with Online Advertising.<br />Responsibilities included:<br />Research <br />Lead Generation <br />Emails clients <br />Follow up calls <br />Setting appointments

Telemarketer/Sales Trainer/Manager

Aug 2008 - Dec 2008 (4 months)

Callout Solutions Inc.

Callout Solutions Inc. is a small outsourcing company with 20 employees operating in the Philippines. I started as a Telephone Sales Representative here and was promoted to a Sales Trainer after 3 days.I do coaching and training new agents and old agents specifically in sales and marketing.<br />Responsibilities included:<br />Coaching<br />Monitoring <br />Calibration <br />Quality assurance

Outbound & Inbound Sales

Jun 2008 - Aug 2008 (2 months)

Focus Pacific Inc.

Focus Pacific Inc. is a Call Center located in the Phillippines with a total of  200 agents. Focus Pacific offers quality telemarketing and customer service. I worked here as a Customer Service Representative for a specific account and a Telephone Sales Representative for a mortgage and real estate company.<br />Responsibilities included:<br />Resolving customer's issue<br />Taking orders<br />Cancelling accounts

Customer Service Representative

Feb 2008 - Jun 2008 (4 months)

Teleperformance

Teleperformance is one of the largest BPO companies worldwide which offers outsourcing services and customer service. I worked here as a Customer Service Representative for Expedia a travel agency.<br />Responsibilities included:<br />Resolving customer's issues regarding flights,hotels and car rentals.<br />Booking<br />Cancellation of flights

Telephone Sales Rep/CSR/Lead Agent/QA Specialist

May 2006 - Dec 2007 (1 year)

Focus Pacific Inc.

Focus Pacific Inc. is a Call Center located in the Philippines with a total of  200 agents. Focus Pacific offers quality telemarketing and customer service. I worked here as a Telephone Sales Representative, Customer Service Representative, Quality Assurance Specialist, Lead Agent, Team Manager and a Supervisor.<br />Responsibilities included:<br />Telemarketing/Telesales<br />Customer Service<br />Appointment Setting<br />Billing Process<br />Quality Assurance<br />Resolving customer's issues<br />Coaching<br />Agent Calibration<br />

Contractual Employee

Jul 2005 - Apr 2006 (9 months)

General Services Dept. (Government)

I worked here in the General Services Dept. a division of the city government of San Carlos located in the Phillippines. I worked as a garbage collector and as a market sweeper.<br />Responsibilities included:<br />Collecting trash from houses<br />Segregating bio-degradable from non bio-degradable<br />Responsible in keeping market paths clean

Salesman

Oct 2004 - Jan 2005 (3 months)

Lux Marketing

Lux Marketing is a company that provides quality household appliances and equipment such as vacuum cleaners, water purifiers, floor polishers, etc.. I was a junior salesman for this company where I do house to house marketing, product demonstrations, booking or appointments and selling our products.<br /><br />Responsibilities included:<br />Conducting free demos<br />Booking<br />Selling

Contractual Employee

Feb 2004 - Aug 2004 (6 months)

Bacolod Housing Authority(Government)

Bacolod Housing Authority is a division of the city government of Bacolod located in the Philippines. It's a department that is responsible for public housing, relocation and developing public urban houses . I worked for this department as a job order and a field employee.<br />Responsibilities included:<br />Surveying relocated sites<br />Messenger<br />Admin Assistant

Education

Banking and Finance

2002-2006

Certifications

Certified Online Freelance Provider

Online

Publications

JB Virtual Solutions

http://www.jbvirtualsolutions.com