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cris72

Customer Care, Data Entry, Photo Editing, Translation English to Mandarin, Virtual Assistant

Username: cris72

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Location: General Santos City, Philippines

Member since: July 2012

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Portfolio

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Résumé

Experience

TechnicalSupport Representative

Nov 2008 - Apr 2009 (5 months)

Sykes Asia

-Attends to customers' calls and giving them instructions<br /> -Replying to emails<br /> -providing accurate solutions <br /> -satisfying customers' needs in a friendly manner <br />

Manager

Jun 2003 - Sep 2008 (5 years)

Uptown South Corporation

I worked as a manager where I implemented change. I provided strategies on gaining sales. Provided ways to uplift the quality of service and have done various schemes to increase revenues and to maintain the quality of service during my stint.

Education

BS Computer Science

1989-1993

Certifications

Call Center Trainingcertificate

JIB Academy

100 hour call center training