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hyderabad, india
It's currently 6:37 AM here
Joined December 27, 2011
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Manoj T.
@freelancer27159
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hyderabad, india
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Works on HL7 Interfaces & SQL
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![MANOJ TULASI
Contact: 888-515-7023
E-Mail: manojtulasi99@gmail.com
Senior Implementation Engineer Electronic Health Records – Health Care IT Services
OBJECTIVE
• Seeking assignment as a Functional Consultant / Senior Implementation Consultant for Health Care IT Services in a competitive environment to utilize my abilities for the welfare of the organization, offering challenge and diversification.
SUMMARY
• An accomplished professional consultant with more than 6.7 years of experience in the field of Contact Center and Healthcare IT Services with certifications in Six Sigma green Belt and L1 in MCSE.
• Worked as Senior Implementation Consultant for Allscripts Electronic Health Record [EHR] and Meaningful use major medical software used by hospitals in US.
• Functional testing of Electronic health records and Meaningful use.
• As a part of job responsibility assisted clients with EHR configuration, testing and Go-Live Support of the application.
• Practical knowledge on](https://cdn6.f-cdn.com/files/download/22621535/Port_Folio.png?fit=crop&height=285&image-optimizer=force&format=webply&width=760)
LEAD HL7 ENGINEER - 10+ years Experience.
LEAD HL7 ENGINEER - 10+ years Experience.
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Experience
Sr Technical Consultant
Jan 2011 - Present
PROFESSIONAL EXPERIENCE
Sutherland Health Care IT Solutions India (Formally known as Apollo Health Street, India) Client [All scripts]
Jan 2011- Till Date. Senior Implementation Engineer -
Responsibilities
• Extensive Health Care experience and Implementing Meaning Full Usage and Electronic Health Records for the client. *HL7 Interfaces, EHR Application Training,
Senior Technical Support Associate
Sep 2009 - Dec 2010 (1 year, 3 months)
Job profile:
o Training agents in functionality of various components of computers and peripherals including system teardown.
o Demonstrating the capabilities of latest technologies like wireless, networking, graphics and other peripherals and IP phones.
o The work includes floor support and taking escalated technical calls that are transferred by associates.
o Taking care of the new associates of the portfolio coach them to effectively take calls, help them to perform better in maintaining their talk
Technical support Associate.
Sep 2008 - Sep 2009 (1 year)
Job profile:
o Use to take Technical calls - primary focus on Quality, Quantity and Customer Satisfaction.
o Identifying areas of concern and under-performance and take corrective measures for the team members.
o Responsible to meet all agreed client SLAs and performance parameters.
o Monitor and drive performance and motivate staff to achieve team and individual goals.
o Working on daily operations of the team like Scheduling of shifts, Call management, Leave management.
o Auditing the calls and ta
Education
B.A
(3 years)
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