Location: Honolulu, United States 
Member since: May 2012
Hickam FCU
Worked in a call center, answering phones and using computers at the same time while answering customers questions. This was a lower volume of calls as it was a smaller institution, so I took approximately 30-50 calls a day depending on how busy it was.
Bank of Hawaii
Worked in a call center answering phones and doing computer work at the same time. Answered on average 80-100 calls a day, on busy days answered as much as 130 calls.
Bellaviva Salon & Spa
Worked at front desk of spa handling guests that came in for appointments, scheduling appointments for future dates, and answering questions about the services with the spa.
Associate of Arts in Accounting
University of Phoenix
2007-2009
Mystery Shopper Exceptional Shop Award
Bank of Hawaii
Three Exceptional Mystery Shops in 4th Quarter of 2007. Exceptional Shops are defined as mystery shoppers that scored our call with a 100% for all of the mandatory points required in each call.
Mystery Shopper Program Perfect Customer Experience Award
Bank of Hawaii
Three Perfect Mystery Shops in 2nd Quarter of 2008. Perfect Shops are defined as mystery shoppers that scored our call with a 100% for all of the mandatory points required in each call.
Mystery Shopper Program Perfect Customer Experience Award
Bank of Hawaii
Two Perfect Mystery Shops in 3rd Quarter of 2008. Perfect Shops are defined as mystery shoppers that scored our call with a 100% for all of the mandatory points required in each call.
My Experience with Labor and Epidurals
HubPages.com
http://dravensmommy11.hubpages.com/hub/My-experience-with-labor-and-epidurals<br />
