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joyceas

Bilingual Online Assistant

Username: joyceas

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Location: Tema Newtown, Ghana

Member since: October 2009

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  • $8 USD/hr In Progress

    We are looking for a Customer Service person to work either 2 hours a day, or 3 hours every second business day.It is an on-going role.We are flexible with the time of day the work is carried so it can be done during Or after business hours.We are in the freight business, and we need someone who is able to demonstrate a strong customer focus, organizational skills and follow up ability. We are looking for a customer service solution that assists customers complete orders, answer enquiries, monitor their freight through our system, and follow up after delivery for feedback, and providing new offers.Customer service will be done by email, so it is essential you have a good command of English,  and discipline to ensure no spelling or grammatical mistakes. 

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  • $35 USD Today

    I run a VERY small creative studio. We currently use wave accounting to manage our finances. I am looking to hire someone to review our transactions in wave accounting and make sure that they match with our bank accounts. I would also like someone to do the same with my personal account. Everything is in wave accounting, and it should be pretty easy to match transactions. I just want to make sure that everything is very organized this year. Since we a very small studio, with very low income/expenses, I"m assuming having this done once a month would be fine. It would be great to pay a flat rate every month, but I am open to an hourly cost as well. Please message me for more details or questions.

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  • $240 USD Mar 4, 2011

    DescriptionWe are looking for Online Customer Support Agents team for our upcoming IT project. They should be able to chat with customers and users on Live Help.Our basic purpose to facilitate users, clients and improve our sales._____________________Terms and Conditions=====================• Must be excellent in English.• Must have passion in communicating about IT.• Friendly, Polite and patient with great Customer Service. • Passion in encouraging customers and users to make an order• Good sales and marketing skills• Must Response all the inquiries in timely manner• Must engage and facilitate users. ______________________________________________________________________________• you can based any where• Client focus attitude• you must always be available onlineImportant Note:We appreciate good selling efforts and thus if we feel that you have greatly assisted in increasing our sales then some commission will

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  • $250 USD Feb 15, 2011

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Portfolio

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Résumé

Experience

Sales Agent

Jul 2013 - Present (10 months)

Michel Emanuel Inc.

US-based. Remote (working from Ghana) <br />- Acting as the representative in Ghana, basically involved in sales and marketing activities such as:<br />- Introducing our products, prospecting , meeting clients and taking orders;<br />- Following-up, closing sales and keeping them updated on our new products.<br /><br />(Ghana-based) Sales Agent, Michel Emanuel

Customer Support

Oct 2011 - Present (2 years)

Discountfreight

Online Customer Service Representative, Discountfreight.com.au <br />Australia-based. Remote (working from Ghana) <br />-Providing excellent customer support via email to past and recent customers in accordance with the company's regulations;<br />- Assisting in customers' enquiries such as updating on their freight; providing timely and accurate information to

Career Consultant

Oct 2010 - Mar 2011 (5 months)

Career Consultants On-line Ltd

UK-based. Remote (worked from Ghana)<br /><br />-Helped job seekers to find a new job quickly;<br />- Assisted individuals in improving the way they market and present themselves to employers;<br />- Introduced CareerConsultants.co.uk‘s services to unemployed people across the globe using successfully LinkedIn.<br />

Broker

Apr 2009 - Dec 2009 (8 months)

General International Marketing Agricultural Products Trading& Industry Ltd

Turkey-based. Remote (worked from Ghana)<br /><br />- Acted as a representative of the company, for marketing and selling the goods in the Ghanaian market. <br />- Conducted some market researching to find out if their products were already imported in Ghana,<br />- Used email marketing and telemarketing to contact the leads found on yellow pages and directories,<br />- Raised the attention of a trade company, through an email campaign. The company requested an invoice amount of 9000 Euros, for doing first time business with G