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lux17682

Phone support, Chat support and Virtual Assistant

Username: lux17682

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Location: Chennai, India

Member since: May 2010

Reputation:

5.0/5

(3 reviews)

2
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My projects:

  • $3 USD
    5.0
    Profile image for Seller lostpetsurvey

    lostpetsurvey

    Dec 1, 2013

    Answered questions and got back with us quickly. Thank you!!<br/>

    Project Description:Hello - We are considering having someone answering our calls and returning calls. We are contacting you to find out more information. How do you handle a US number and long distance charges? We have an 800 number but our service will not forward to an international number...
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  • $100 USD
    5.0
    Profile image for Seller Eunan

    Eunan

    Jan 30, 2012

    Great work. Thanks again.<br/>Great work. Thanks again.

    Project Description:Hi We have an online furniture retail store in Ireland and UK and there is an online help instant messenger where customers can click to ask questions from a LIVE person. Our office covers the hours from...
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    lux17682 has not completed any projects.
  • $4 USD/hr In Progress

    HiWe have an online furniture retail store in Ireland and UK and there is an online help instant messenger where customers can click to ask questions from a LIVE person. Our office covers the hours from 9am to 5pm GMT but we would like someone to provide this support from 5pm till 1am GMT Monday to Friday.Saturday and Sunday the help desk should be open 11am until 11pm both days. The customer that asks questions would like quality help where questions are answered correctly and with professionalism. This is a SALES task and the customer is judging the company by the speed of the response as well as the quality. The answers must be in perfect FULL UK English and worded in a friendly and helpful manner. Where an answer is not known i am happy for the freelancer to ask for a email or tel number and say that they will receive a reply in the morning. The instant messenger software will automatically send a full transcript of the chat to an operator within our company. And we can take it from there. Knowledge is a important aspect of this work and this is gathered as weeks and months pass, so i would like there is be a small group or an individual working on this project where they can learn about our company and be in a position to better answer the queries. The instant messaging software can be linked to the following:MSN MessangerGoogle TalkPigeon MessengerAnd many others.Many freelancers just send a offer without even reading this specification so if you are replying please use the word &quot;CatNip&quot; in the message so i know you have actually read this. Perfect english will be essential.Proven history.

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  • $4 USD/hr 3 days ago

    We are seeking a Virtual Customer Service Representative to join our team and provide day to day email customer support. We specialize in bicycles, 2 stroke motor kits, hydroponics indoor growing supplies and electronic cigarettes. Here are the requirements:1. Must be proactive and a fast learner. We will provide you with common FAQ list but it will be your responsibility to learn the products so that you can answer customer inquiries in an expert tone. 2. This is a on-going project and will require you to answer emails on a daily basis(minimum Monday-Friday schedule. If you can provide support on weekends, it would be best). 50-100 emails per day. 3. Must have a English tongue. 4. Must be friendly5. Must research our product line to become an expert in it. 6. Familiar with helpscout.com or similar (like zendesk, freshdesk, desk, etc.)Please provide a paragraph introducing yourself and why you&quot;re suited for this job. Please include the codeword: CS NINJA in your proposal so that I know you have read this brief.

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  • $11 USD/hr 11 days ago

    FULL STAFF VIRTUAL ASSISTANTS FOR EMAILS PHONE ORDER MANAGEMENT MAGENTO ENTIRE TEAMHi,We need a full staff team to handle customer emails, order submissions with distributors, refunds, invoicing, email replies,phone support, everything. We need a team of at least 2-3 people working from 10 AM To 7 PM Eastern Time USA time.We need phone support with a USA number, in our office in Las Vegas, Nevada, USA with same area code.10$/hour45 hours per week per employee.

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  • $333 USD 11 days ago

    fine Artistry Gallery is seeking to employ areliable anddependable FREELANCER who will beworking fromhome and whoseprimary assignment will be handling retailpurchases, data entry andcustomer services (DOES NOT INCLUDE SALESNORMARKETING AND DOES NOTREQUIRE YOU TO MAKE ANY FORM OF INVESTMENT, NOR GIVE ME YOUR PERSONALINFORMATION OR DO ANYTHING ILLEGAL).This is a home-based jobthat requiresemailing, book keeping, filing,photocopying,processing of invoices,and assists with special projects asassigned. I amlooking for abusiness relationship that will make youmore like apartner/stakeholder than my employee.I am offering to pay $300 weekly (Paymentwill bemade every Fridays)for a start with no benefits and of coursethe gallerywill bear allcost. But I hope to add benefits andretirement inthe near future asthe business expands.Experience in this kind of job or field isanadvantage but notcompulsory, as your involvement in thisventure willbe very limitedfor now and you will get more involvedgraduallyover time in order togive room for you to learn. However I expectyou topossess theability to handle multiple tasks, be a teamplayer,must be able towork independently with little supervisionand notafraid to askquestions. This job requires that you have acomputer connected to theinternet, a contact phone and a printer(optional).

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  • $25 USD/hr Dec 18, 2013

    Hi,I am Hiring virtual assistant for part time chat support online, webcam and skype is needed, discuss in detail, thank you.

  • $222 USD Oct 20, 2013

    Need a book keeper/personal assistant/virtaul assistant. in details this is a work from home P/T job ...A little about what i do; i am an accountant and also a big antiques merchant which is an household business. Major part of my job as a CPA is diversified which range from handling business transactions for private organizations and individuals accross the US,i have over 306 clients from all states across the US. Your job as my book keeper would be limited to issuing out payments to my associates.this payments are for Outsourced jobs. i will provide all relevant info and support necessary to carry on your obligation.. Compensation is Good and allowance available every month, you get less than 10 hrs work per week at about $20/hour i.e $200/week and if peradventure you work any extra time then that would also be taken care of in payment. hours are spitted over the week based on convenience, this can also be negotiated.. get back to me for further details if interested. thanksBryan

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  • [Sealed] /hr Mar 14, 2013

    We are the licence holder of an exclusive new beauty product made in Australia which will be sold around the world. The website is built on a Magento platform and is ready to take orders. We need a team of people or a company that can manage a team of people to do the following:manage all incoming ordersmanage all logistics with our warehouse and DHLupgrade website content with Magentohelp with email marketing campaignscustomer support from customers who email us or chat on our online chat platform.Looking for a low cost but effective option with English speaking staff.

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  • $200 USD Mar 15, 2011

    I need about 500 or 600 leads in email format imported into a CRM, you can add all the leads to a spreadsheet then import the spread sheet to the system.How long will it take you? The quicker the better..How much?

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  • $500 USD Mar 4, 2011

    Hello,I&quot;m looking for someone to fill my car directory with listings of car dealerships in the USA.What exactly does this apply:1. load this URL http://en.wikipedia.org/wiki/List_of_U.S._states&quot;_largest_cities_by_population2. search for a car dealer in google or use a resource site (plenty are available) for the first city in the above list (Birmingham, Alabama)3. load the site4. click submit in the directory, select a state, then select the county, and then select the city. You will probably have to search to find the county name in Google (something like 5. Enter the car dealer email if any (if not input a generic email ill give you)6. Enter the name of the dealer7. Enter a description. Take from metas or copied from about us page8. Add the Adress9. Add the Zip code10. Enter &quot;USA&quot; in county frield11. Enter a phone number12. Select 1 to 3 keywords (available in a dropdown) that fit the brands sold by this particular car dealer (ex: Honda, Mazda)13. Click Submit14. Start again :)I am looking for 2040 listings, exactly 40 per state. In the Wikipedia link I pasted above, there are the top 5 five cities in each state. I am listings from each of those top 5 five cities at least. If you cannot find 40 car dealers in those 5 cities, simply search smaller cities in the same state.Please post your bid for 2040 listings correctly submitted in the directory.

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  • $100 USD Feb 28, 2011

    Hi GuysPROJECT FOR INDIAN WORKERS ONLYI need you to go to a website and collect contact details from that website.The collected details must be entered to an Excel spread sheet.There are only 5 - 6 fields to enterCompany nameURLEmail (available emails)Contact Numbers.Easy job i think.I am willing to pay INR 1.00 per entry.If anyone is interested in this please bid and also sent a private messageDo it fast

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  • $30 USD Feb 26, 2011

    I need someone to take this spreadsheet, look up the postal codes using www.canadapost.ca and enter the code into this spreadsheet (CSV format).There are about 30-40 people on this spreadsheet for whom I do not have a postal code.It should not take you very long.Do not delete or add any lines to this spreadsheet or change any other data - just add the postal code in the PC column.If there is no address, then you don&quot;t need to try to look up the postal code.I would like this done asap if you have the time.The bid form shows $30 min, but that is a default that I can&quot;t change. I expect you can do this for cheaper, as it should not even take an hour.Thanks!

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  • $60 USD Jun 9, 2010

    I am looking for a professional, internet-savvy virtual assistant to work part-time on an hourly basis on a variety of projects and tasks.The role requires 30 hours of work per week (6 hours a day 5 days/week, for a total of 120 hours per month), with the goal of increasing this.Ongoing duties include:• Providing customer service and answering emails• Market research via the internet• Simple web design and maintenance• Other related tasksThe right person...:• Is very competent at doing research and writing for the internet• Speaks and writes FLUENT American English – this is very important.• Is able to devote 6 hours every weekday.• Is detail-oriented, organized, creative, resourceful, reliable and takes pride in doing prompt, quality work.Please disregard the project budget above as the rate of pay I am looking for is $.50 to $1.00 per hour.NOTE: Please bid for the amount you would charge as a lump sum for two weeks (60 hours) of work.

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    lux17682 does not have any open projects.
    lux17682 does not have any work in progress.
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Portfolio

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Résumé

Experience

Group Leader

Mar 2003 - Sep 2009 (6 years)

Ceequence

Education

BE (Civil)

Bharathiar University

1998-2002

Certifications

CSC

VB

Publications

Nil

NA