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Last seen: Nov 05, 2012 12:31 PM EST
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mhossain83

I am skilled new freelancer hope you hire me.

Username: mhossain83

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Location: Chittagong, Bangladesh

Member since: September 2012

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Portfolio

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Résumé

Experience

Branch Sales & Service Officer

Sep 2007 - Present (6 years)

BRAC Bank Limited.

Sales & Service related responsibilities- <br /><br />o Ensure highest level of customer satisfaction by providing one-stop quality service & information, Handling <br /> customer complaints in a positive manner and converting complaints into service improvement <br /> opportunities.<br />o Coordinate with relevant departments (Credit approval team, Asset Ops, Marketing, Corporate Affairs, <br /> Branches, Management, Probashi Banking etc.) for customer service.<br />o Selling of major reta

Education

EMBA

BGC Trust University Bangladesh

2011-2012

Certifications

Prevention of Money Laundering

BRAC Bank Limited

o Check & report AML (Anti-Money Laundering) queries to the concern end on regular basis.<br />o Regularly Update Transaction profile of each customer on the basis of their source of fund and nature of<br /> business.<br />