Location: Chittagong, Bangladesh
Member since: September 2012
BRAC Bank Limited.
Sales & Service related responsibilities- <br /><br />o Ensure highest level of customer satisfaction by providing one-stop quality service & information, Handling <br /> customer complaints in a positive manner and converting complaints into service improvement <br /> opportunities.<br />o Coordinate with relevant departments (Credit approval team, Asset Ops, Marketing, Corporate Affairs, <br /> Branches, Management, Probashi Banking etc.) for customer service.<br />o Selling of major reta
BGC Trust University Bangladesh
Prevention of Money Laundering
BRAC Bank Limited
o Check & report AML (Anti-Money Laundering) queries to the concern end on regular basis.<br />o Regularly Update Transaction profile of each customer on the basis of their source of fund and nature of<br /> business.<br />